Dedicated and detail-oriented with a strong desire to learn and grown. Skilled in providing excellent customer service and eager to assist in patient care. Passionate about helping patients achieve their goals and committed to ensuring a positive experience for all. Strong communication skills and a willingness to take on new challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Strength Training & Conditioning Attendant/Facility Manager
The Recreation And Wellness Center
08.2016 - 03.2020
Maintained accurate records of customer transactions, adhering to confidentiality requirements and data protection protocols.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Collaborated with team members to improve overall service quality and guest experience.
Partnered with colleagues on cross-functional projects aimed at improving overall operational efficiency within the organization.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Learned and adapted quickly to new technology and software applications.
Host/Server/Shift Leader
The Metropolitan Downtown
08.2020 - 02.2023
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Developed rapport with regular patrons, fostering a sense of community within the establishment.
Worked well in a team setting, providing support and guidance.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Dental Assistant
Espire Dental
02.2023 - 07.2023
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
Documented patient dental health information, medical history, and vital signs for future reference.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Prepared and sterilized instruments and materials for use by dentists.
Staged tray for procedures by arranging dental instruments and equipment.
Rehabilitation Technician
Rehab And Wellness Center
08.2023 - Current
Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Coordinated scheduling and documentation for multiple caseloads, streamlining administrative processes within the department.
Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
Scheduled patient appointments to meet treatment requirements and provide quality care.
Maintained a clean and organized therapy environment, promoting safety and efficiency.
Education
No Degree - Pre Dental Hygiene
University of Nebraska - Lincoln
Lincoln, NE
No Degree - Pre Dental Hygiene
Laramie County Community College
Cheyenne, WY
Skills
Patient chart management
Treatment Plan Development
Patient Care
Personable Communication
Multitasking
Basic Life Support for Health Care Providers (BLS)
Attention to Detail
Problem-Solving
HIPAA Compliance Understanding
Team Collaboration
Certification
BLS Certified
Timeline
Rehabilitation Technician
Rehab And Wellness Center
08.2023 - Current
Dental Assistant
Espire Dental
02.2023 - 07.2023
Host/Server/Shift Leader
The Metropolitan Downtown
08.2020 - 02.2023
Strength Training & Conditioning Attendant/Facility Manager
Assistant Director, Fitness & Wellness/ Marketing at University of Central Missouri Student Recreation and Wellness CenterAssistant Director, Fitness & Wellness/ Marketing at University of Central Missouri Student Recreation and Wellness Center