Kaylynn Curtis
Durant,IA
Summary
Skilled in inmate supervision and adept at de-escalation techniques, I enhanced security at Bryan County Jail by implementing conflict resolution strategies, reducing violence incidents. My experience as a 911 Dispatcher honed my multitasking and decision-making abilities, ensuring efficient emergency response. Proven track record in behavioral observation and crisis management, fostering safer environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Confinement Officer
Bryan County Jail
03.2024 - Current
- Improved facility security by regularly monitoring surveillance cameras and promptly reporting suspicious activities.
- Assisted in investigations related to criminal activity within the confinement center, gathering evidence and interviewing witnesses as needed.
- Provided support during crisis intervention situations involving suicidal or mentally unstable inmates, applying de-escalation techniques when necessary.
- Reduced incidents of violence by implementing conflict resolution strategies when addressing disputes among inmates.
- Utilized, handcuffs, and physical force to maintain discipline and order among inmates when required.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepared reports to document incidents and violations.
- Assisted in intake and release of inmates.
- Assisted with inmate rehabilitation efforts by providing guidance on educational and vocational programs available to them.
- Responded to emergency situations and de-escalated hostile confrontations.
Armed Security Supervisor
Choctaw Casino & Resort - Durant
10.2021 - 03.2024
- Promoted safety awareness among staff through ongoing training sessions and educational materials on relevant topics such as workplace violence prevention or active shooter scenarios.
- Developed comprehensive emergency response plans to address potential threats or crises effectively.
- Supervised a team of armed security officers, ensuring adherence to policies and procedures while fostering a positive work environment.
- Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
- Collaborated with local law enforcement agencies for improved coordination during emergency situations.
- Implemented effective crowd control measures during high-traffic events or emergencies without compromising overall safety objectives.
- Maintained detailed records of daily activities, incident reports, and personnel information for accurate documentation purposes.
- Trained new hires on company protocols, use of equipment, and proper security techniques to ensure consistency in service delivery.
- Responded promptly to alarms or calls for assistance while adhering to established procedures for escalation as necessary.
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
911 Dispatcher
Durant Police Department
11.2020 - 10.2021
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Answered calls from automatic routing system and took basic information from callers.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Read system maps and caller information, and documented details in system.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Coordinated multi-agency responses during large-scale incidents, ensuring smooth inter-agency collaboration and optimal resource utilization.
Education
High School Diploma -
Rock Creek Highschool
Bokchito, OK05-2018
Skills
- Inmate supervision
- Behavioral observation
- Physical restraint
- Control room operations
- Firearms training
- De-escalation techniques
- Radio communication
- Problem-solving
- Problem-solving abilities
- Multitasking
- Decision-making
Timeline
Confinement Officer
Bryan County Jail
03.2024 - Current
Armed Security Supervisor
Choctaw Casino & Resort - Durant
10.2021 - 03.2024
911 Dispatcher
Durant Police Department
11.2020 - 10.2021
High School Diploma -
Rock Creek Highschool
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