Kaylynn Jackson
Los Angeles,CA
Summary
Outgoing Wireless Sales Associate offering of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
PhlebotomyUSA
11.2021 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Retail Sales Representative
Verizon Wireless
12.2021 - 03.2022
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Retail Sales Representative
T-mobile
06.2018 - 11.2021
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed and implemented reporting and auditing tools to improve incentive administration processes, policies and procedures.
Assent Agent
Nordstrom
08.2015 - 11.2019
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Consulted with store managers on bases to perform loss investigations.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Administrative Assistant
Transmission, LLC
06.2016 - 02.2019
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Education
CRCST - Serile Processing Technology
U.s Carerre Institute
Remote01.2024
CDPH - Phlebotomy
PhlebotomyUSA
Culver City, CA11.2021
High School Diploma -
View Park Preparatory Charter High School
Los Angeles, CA2017
Skills
- Organization and Time Management
- Ability to multitask
- Cleanliness and Sanitation
- Accuracy and Attention to Detail
- Verbal Communication
- Social Perceptiveness
Certification
- CDPH- Phlebotomy Technician
- Top Performance Sales Award- T-Mobile
- CPR- Red Cross
- BLS- Red Cross
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Retail Sales Representative
Verizon Wireless
12.2021 - 03.2022
Phlebotomist
PhlebotomyUSA
11.2021 - Current
Retail Sales Representative
T-mobile
06.2018 - 11.2021
Administrative Assistant
Transmission, LLC
06.2016 - 02.2019
Assent Agent
Nordstrom
08.2015 - 11.2019
CRCST - Serile Processing Technology
U.s Carerre Institute
CDPH - Phlebotomy
PhlebotomyUSA
High School Diploma -
View Park Preparatory Charter High School
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