Kaylynn Jenks
Colcord,OK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Floral Assistant
Westville Flowers and Gifts
12.2022 - Current
- Maintained records of inventory, ordering, and pricing information to meet customer demand.
- Delivered floral arrangements to local businesses and residences as needed.
- Placed orders with suppliers when necessary to restock inventory levels.
- Updated pricing information on computer system to reflect current market values.
- Operated cash register during peak hours while providing excellent customer service.
- Processed customer orders accurately and efficiently.
Dual Rate Table Games Dealer
Cherokee Casino & Hotel West Siloam Springs
10.2022 - 12.2022
- Dealt a variety of table games such as Blackjack, Roulette, and Ultimate Texas Hold 'Em while ensuring accuracy and compliance with all gaming regulations.
- Assisted customers with questions about rules or procedures for various table games.
- Ensured proper handling of money transactions between players and house.
- Provided training and guidance to new dealers on procedures and policies.
- Assisted in closing out tables at end of shift as needed.
- Provided friendly customer service to guests in the casino environment, including taking bets and payouts.
- Maintained game integrity by verifying chips and card decks used in play.
Benefits Verification Specialist
CVS Specialty Pharmacy
10.2021 - 05.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contacted customers about misinformation that may cause a delay in medication delivery.
- Updated system with order specifics and customer details, preferences, and billing information.
- Processed customers insurance and additional billing information to ensure timely delivery of necessary medications.
Education
Licensed Practical Nurse
Indian Capital Technology Center
Stilwell, OKHigh School Diploma -
Westville High School
Westville, OK05.2015
Skills
- Customer Support
- Order Placement and Management
- Client Consultations
- Reliability
- Stock Organization
- Continuous Improvement
- Adaptability and Flexibility
- Product Inventories
- Verbal and Written Communication
- Strong Mathematical Skills
- Insurance Benefit Processing
Timeline
Floral Assistant
Westville Flowers and Gifts
12.2022 - Current
Dual Rate Table Games Dealer
Cherokee Casino & Hotel West Siloam Springs
10.2022 - 12.2022
Benefits Verification Specialist
CVS Specialty Pharmacy
10.2021 - 05.2022
Licensed Practical Nurse
Indian Capital Technology Center
High School Diploma -
Westville High School
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