Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaylynn Moore

Monrovia,CA

Summary

Hardworking employee, possessing exceptional work ethic and desire to go above and beyond to exceed company expectations.

Overview

18
18
years of professional experience

Work History

Manager, Administrative Services

California Business Bureau, Inc.
Monrovia, CA
08.2010 - Current
  • Manage a staff of 10 employees
  • Manage several different work queues and email inboxes
  • Serve as the main point of contact for our clients on account related issues
  • Work closely with the Vice President of Client Relations to resolve any escalated client issues
  • Oversee all payment posting and patient refunds
  • In charge of account reconciliation and client audits
  • Assist our Accounts Payable Department with client invoicing
  • In charge of all outgoing and incoming mail for the company
  • Access to all client's Hospital systems and knowledge of how to navigate them
  • Retrieves patient information and documentation from Hospital system needed to work accounts
  • Compliant with industry regulations, HIPAA (Healthcare Insurance Portability & Accountability Act), and all company policies

Assistant Manager

Fredericks Of Hollywood
Arcadia, CA
09.2007 - 07.2009
  • Supervised a staff of 5 employees
  • Managed staff schedule and set daily goals
  • Open and close store
  • Make sure store was clean and organized
  • Handled cash deposits and balanced cash registers
  • Inventory
  • Costumer Service

Shift Supervisor

CVS Pharmacy
Duarte, CA
07.2006 - 09.2007
  • Supervised sales associates
  • Open and close store
  • Balanced safe of $5,000.00 daily, balanced cash registers
  • Made sure store and back room were clean and organized
  • Inventory
  • Stocking shelves
  • Customer service

Education

High School Diploma -

Monrovia High School
Monrovia, CA
06-2006

Skills

  • Excellent customer service
  • Motivated to learn and picks up on new tasks quickly
  • Great at analyzing and problem solving
  • Able to operate in a fast paced environment and multi-tasking
  • Detail oriented with excellent follow through
  • Staff Management
  • Time Management

References

References available upon request.

Timeline

Manager, Administrative Services

California Business Bureau, Inc.
08.2010 - Current

Assistant Manager

Fredericks Of Hollywood
09.2007 - 07.2009

Shift Supervisor

CVS Pharmacy
07.2006 - 09.2007

High School Diploma -

Monrovia High School

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Kaylynn Moore