Kaylynn Moore
Monrovia,CA
Summary
Hardworking employee, possessing exceptional work ethic and desire to go above and beyond to exceed company expectations.
Overview
18
18
years of professional experience
Work History
Manager, Administrative Services
California Business Bureau, Inc.
Monrovia, CA
08.2010 - Current
- Manage a staff of 10 employees
- Manage several different work queues and email inboxes
- Serve as the main point of contact for our clients on account related issues
- Work closely with the Vice President of Client Relations to resolve any escalated client issues
- Oversee all payment posting and patient refunds
- In charge of account reconciliation and client audits
- Assist our Accounts Payable Department with client invoicing
- In charge of all outgoing and incoming mail for the company
- Access to all client's Hospital systems and knowledge of how to navigate them
- Retrieves patient information and documentation from Hospital system needed to work accounts
- Compliant with industry regulations, HIPAA (Healthcare Insurance Portability & Accountability Act), and all company policies
Assistant Manager
Fredericks Of Hollywood
Arcadia, CA
09.2007 - 07.2009
- Supervised a staff of 5 employees
- Managed staff schedule and set daily goals
- Open and close store
- Make sure store was clean and organized
- Handled cash deposits and balanced cash registers
- Inventory
- Costumer Service
Shift Supervisor
CVS Pharmacy
Duarte, CA
07.2006 - 09.2007
- Supervised sales associates
- Open and close store
- Balanced safe of $5,000.00 daily, balanced cash registers
- Made sure store and back room were clean and organized
- Inventory
- Stocking shelves
- Customer service
Education
High School Diploma -
Monrovia High School
Monrovia, CA06-2006
Skills
- Excellent customer service
- Motivated to learn and picks up on new tasks quickly
- Great at analyzing and problem solving
- Able to operate in a fast paced environment and multi-tasking
- Detail oriented with excellent follow through
- Staff Management
- Time Management
References
References available upon request.
Timeline
Manager, Administrative Services
California Business Bureau, Inc.
08.2010 - Current
Assistant Manager
Fredericks Of Hollywood
09.2007 - 07.2009
Shift Supervisor
CVS Pharmacy
07.2006 - 09.2007
High School Diploma -
Monrovia High School