Kaylynn Smith
Las Vegas,NV
Overview
7
7
years of professional experience
Work History
Supply Associate
CarMax
Las Vegas, Nevada
06.2021 - Current
- Managed customer inquiries and resolved issues effectively.
- Processed transactions accurately and efficiently at the point of sale.
- Trained new representatives on company policies and procedures.
- Assisted in managing inventory and restocked merchandise to maintain product availability.
- Supported team members during peak times to enhance service efficiency.
- Answered phone calls and directed them to appropriate personnel.
- Met daily performance goals to contribute to overall team success.
Sales Representative
iPhone Doctor LLC
Las Vegas, Nevada
11.2019 - 01.2023
- Delivered expert product knowledge on iPhone repair services, enhancing customer decision-making.
- Resolved device issues for clients by providing tailored recommendations.
- Greeted and assisted customers, creating positive shopping experiences and encouraging repeat visits.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Arranged merchandise on shelves and ensured items were adequately stocked for customer access.
- Recruited, hired, and trained new hires, contributing to improved team performance and service quality.
Cashier/Cook
Pizza Hut
Las Vegas, Nevada
01.2019 - 05.2019
- Processed customer transactions efficiently and accurately at high-volume restaurant.
- Assisted customers in locating products, addressing questions, and providing product advice to improve satisfaction.
- Ensured cleanliness and organization of service area and dining space to enhance customer experience.
- Monitored inventory levels and communicated restocking needs to management, supporting smooth operations.
Education
Mathematics
College of Southern Nevada
Las Vegas, NV05-2029
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05-2019
Skills
- Inventory management
- Transaction processing
- Data analysis
- Problem resolution
- Customer service
- Team building
Timeline
Supply Associate
CarMax
06.2021 - Current
Sales Representative
iPhone Doctor LLC
11.2019 - 01.2023
Cashier/Cook
Pizza Hut
01.2019 - 05.2019
Mathematics
College of Southern Nevada
High School Diploma -
Shadow Ridge High School