Summary
Overview
Work History
Education
Skills
Timeline
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Kaylynne Roberts

Weatherford,TX

Summary

I am an ambitious, self motivated person who is responsible and reliable. Detail-oriented and innovative self-starter.

Overview

6
6
years of professional experience

Work History

Life Insurance Agent

Primerica
Weatherford, TX
06.2023 - Current
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Assisted customers in selecting the right life insurance coverage for their needs.
  • Provided personalized service to clients by phone, email, or in-person meetings.
  • Negotiated terms of policy with clients to ensure maximum benefit for both parties.
  • Educated clients on various types of life insurance policies available in the market.
  • Attended educational seminars and conferences to stay up-to-date on industry trends.
  • Resolved customer issues in a timely manner while providing excellent customer service.
  • Prepared quotes for prospective customers based on their individual needs.
  • Reviewed existing contracts to make sure they are compliant with state regulations.
  • Participated in team meetings to discuss strategies for increasing sales performance.
  • Performed administrative tasks such as filing paperwork or updating databases.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Calculated premiums and established payment methods.
  • Explained coverage options to potential policyholders, answering questions or concerns.

Lead Daycare Teacher

Sprouts
Weatherford, TX
06.2021 - 04.2023
  • Planned and implemented age-appropriate activities to stimulate children's physical, social, intellectual, and emotional growth.
  • Conducted daily health checks of all children enrolled in the daycare program.
  • Provided guidance and support to other teachers in order to ensure a safe learning environment for all children.
  • Supervised and monitored the safety of children during indoor and outdoor playtime.
  • Maintained records of attendance, meals served, nap times, diaper changes.
  • Assessed developmental progress of each child through observations and documented results.
  • Encouraged positive behavior in young students by using positive reinforcement techniques.
  • Communicated regularly with parents regarding their child's development and progress at daycare center.
  • Established good relationships with parents by providing them regular updates about their child's activities.
  • Attended staff meetings and trainings related to childcare topics.
  • Collaborated with other team members in creating an effective learning environment for the children.
  • Enforced health regulations set by the state government for daycare centers.
  • Administered first aid when necessary due to accidents or injuries that may occur while under supervision.
  • Maintained cleanliness standards within the facility as per safety guidelines.

Housekeeper

Hilltop Nursing Home
Weatherford, TX
04.2020 - 06.2021
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Ensured that all health standards were met during cleaning operations.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Used cleaning chemicals following proper guidelines.

Fast Food Worker

Fast Food Industry
Red Oak, TX
05.2018 - 01.2020
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Provided quality customer service by adhering to company policies and procedures.
  • Checked expiration dates on products prior to stocking shelves or serving customers.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Operated cash register and received payment from customers in cash or credit form.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.

Education

High School Diploma -

Weatherford High School
Weatherford, TX
06-2019

Skills

  • Communication
  • Critical Thinking
  • Time Management
  • Customer Service
  • Leadership
  • Adaptability
  • Organization
  • Work Ethic

Timeline

Life Insurance Agent

Primerica
06.2023 - Current

Lead Daycare Teacher

Sprouts
06.2021 - 04.2023

Housekeeper

Hilltop Nursing Home
04.2020 - 06.2021

Fast Food Worker

Fast Food Industry
05.2018 - 01.2020

High School Diploma -

Weatherford High School

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Kaylynne Roberts