Kayman Murray
Cincinnati,OH
Summary
Qualified Client Advisor with solid background in client advisory roles. Successfully guided clients through complex financial decisions, enhancing client satisfaction and retention. Proficient in relationship management and conflict resolution. Starting off with building solid relationships with the customers with improving skills on introducing them to new products in the store showing what's recently new collections.
Overview
4
4
years of professional experience
Work History
Brand Representative
Abercrombie & Fitch,
03.2024 - Current
- Started off as an associate learning the roles of zonings, fitting room job, customer engagement
- Management key holder roll- running the business from a manager standpoint. zoning grids, filing paperwork, yearly sales track, marketing, conference calls
- Updated merchandise and displays to showcase new products and promotions.
- Considering numbers while being a key holder hosting mgmt meeting for upcoming season about products that mostly of average number of customers we'd see around 2000 for holiday season reaching max out making over $470,000 throughout holiday from black friday- christmas.
Assistant Store Manager
PacSun-Pacific Sunwear
10.2021 - 12.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Seasonal Worker
Rally House
02.2022 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.
Sales Associate
Macy's
07.2021 - 09.2021
- Engage with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals. Pushing out goals of being top 5 of selling women's clothing over $2000 weekly, while working in fragrance for men usually marketing sells for over $650
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Engaged with customers to build up loyalty rewards accounts to boost up points.
Education
Bachelor of Science - Journalism
University of Oregon
Eugene, OR06.2023
Skills
- Goal oriented
- Brand building
- Brand awareness
- Effective communicator
- Customer relationship building
- Product demonstration
- Social media marketing
- Relationship management
- Professionalism and etiquette
- Product recommendation
Timeline
Brand Representative
Abercrombie & Fitch,
03.2024 - Current
Seasonal Worker
Rally House
02.2022 - 02.2022
Assistant Store Manager
PacSun-Pacific Sunwear
10.2021 - 12.2023
Sales Associate
Macy's
07.2021 - 09.2021
Bachelor of Science - Journalism
University of Oregon
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