Kaymani Love
Minneapolis,MN
Summary
Proven Receptionist with a track record of enhancing office efficiency and client satisfaction at Odyssey Resorts. Excelled in travel coordination and administrative support, boosting operational flow by 30%. Renowned for exceptional telephone skills and a professional demeanor, adept at managing multiple priorities with a focus on delivering outstanding customer service. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
Work History
Receptionist
Odyssey Resorts - A Collection Of Minnesota's Finest Resorts
2022.03 - 2024.06
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist Administrator
Associated Clinic of Psychology
2019.11 - 2022.04
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Education
High School Diploma -
Park Center Ib World School
Brooklyn Park, MNSkills
- Travel Coordination
- Project Coordination
- Clerical Support
- Bookkeeping
- Data Entry
- Administrative Support
- File Management
- Scheduling
- Telephone skills
- Calendar Management
- Record preparation
- Multi-line telephone operation
Timeline
Receptionist
Odyssey Resorts - A Collection Of Minnesota's Finest Resorts
2022.03 - 2024.06
Receptionist Administrator
Associated Clinic of Psychology
2019.11 - 2022.04
High School Diploma -
Park Center Ib World School
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