Ice Cream Scooper
Strachan's Ice Cream And Desserts
Dunedin, FL
06.2019 - 03.2020
- Notified supervisor and peers of low product inventory and customer complaints.
- Maintained cleanliness and organization in establishment.
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
- Prepared specialty desserts for customers for special occasions.
- Upsold waffle cones and soft pretzels to boost customer purchases.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Offered samples of new ice cream flavors to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Processed sales transactions for cash, debit and credit purchases.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Carried out cash and card transactions quickly and thoughtfully.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
- Kept work area tidy and sanitary, promptly addressing spills and other messes.