Kayne Jackson
US Army
STILLWATER
3
years of professional experience
Results-driven IT Infrastructure Professional with expertise in end-user training and system enhancement. Leveraged troubleshooting skills to support organizational goals while fostering teamwork and collaboration. Maintained military-level attention to detail, contributing to objective completion and ensuring end-user satisfaction.
Work History
25H Network Communication System Specialist
2 Years 7 Months- Configured and maintained system software for operational readiness.
- Collaborated with cross-functional teams to enhance system functionalities.
- Conducted training sessions on new systems for personnel adaptation.
- Oversaw operation and maintenance of various communication platforms to ensure seamless connectivity.
Team Member
4 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Maintained store presentation and organization according to company standards.
- Operated point-of-sale systems efficiently, ensuring accurate cash handling.
- Participated in inventory management processes, ensuring stock availability and accuracy.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of Science - Management Information Systems
- Academic Excellence Scholarship Recipient
- Robert & Melanie Middlemist Scholarship Recipient
Skills
IT infrastructure
Storage solutions
Hardware troubleshooting
Technical training
Team collaboration
Problem-solving abilities
Attention to detail
Technical support
Leadership qualities
Customer service
Cross-functional collaboration
Accomplishments
Graduated US Army Basic Training
Graduated 25H Advanced Individual Training
Timeline
Team Member
Dicks Sporing Goods
04.2025 - 08.2025Read More
25H Network Communication System Specialist
US Army
01.2024 - CurrentRead More
Oklahoma State University
Bachelor of Science from Management Information Systems
Read More
Graduated US Army Basic Training
Graduated from the initial training into the United States Army as the Designated Honor Graduate.