Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Hi, I’m
Kayon Carr
Yonkers,USA
Summary
Overview
15
years of professional experience
1
Certification
Work History
Inclusive Links
Direct Support Professional
08.2024 - Current
Job overview
- Assist individuals with developmental and intellectual disabilities
- Assist with daily tasks
- Assist with daily living activities
- Duties
A&J Home Care
HHA/CNA
01.2023 - Current
Job overview
- Companion Caregiver
- Assist patients with activities of daily living, including dressing, bathing, grooming, toileting, and eating.
- Provide mobility and transfer assistance, including mechanical lift devices.
- Prepare meals and snacks. This may include grocery shopping.
- Perform light housekeeping, including vacuuming, laundry, and linen changes.
- Assist with incontinence care
- Duties
Harlen Medical Group
Phlebotomy & EKG Technician
04.2024 - 08.2024
Job overview
- Informing patients of procedures being done
- Drawing blood
- Blood Test
- Sample labelling
- Data Entry
- Educating patients about immediate aftercare
- Operate centrifuges to spin blood
- Duties
- 3 months internship
Yaady Deli
Business Manager
04.2021 - 05.2023
Job overview
- Managing relationships with suppliers
- Merchandiser
- Retail Manager
- Paying bills and managing cash flow
- Sales Representative
- Business Development Manager
- Inventory Control Specialist
- Marketing Manager
- Duties
New Vision home care & True Care
HHA/CNA
02.2015 - 12.2019
Job overview
- Companion Caregiver
- Assist patients with activities of daily living, including dressing, bathing, grooming, toileting, and eating.
- Provide mobility and transfer assistance, including mechanical lift devices.
- Prepare meals and snacks. This may include grocery shopping.
- Perform light housekeeping, including vacuuming, laundry, and linen changes.
- Assist with incontinence care
- Duties
AllianceOne
Collections Specialist
02.2013 - 12.2014
Job overview
- Develop effective repayment plans.
- Follow-up with clients on overdue accounts.
- Oversee all monthly payments and refunds.
- Supervised assigned accounts to identify unresolved debts.
- Research and implement effective collection techniques.
- Perform all administrative duties related to ensuring office efficiency
- Create monthly credit records.
- Respond to client queries in a timely and professional manner.
- Duties
Finger Hut
Sales/Collections
04.2010 - 05.2014
Job overview
- Assist customers with selecting products
- Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
- Responds to customers’ questions.
- Supervised assigned accounts to identify unresolved debts.
- Develop effective repayment plans.
- Follow-up with clients on overdue accounts.
- Oversee all monthly payments and refunds.
- Duties
Elephant Group
Customer Service
03.2011 - 10.2013
Job overview
- Take customer calls and provide accurate, satisfactory answer to their queries and concerns.
- De-escalate situations involving dissatisfied customers, offering patient assistance and support.
- Call clients and customers to educate them about the company’s new products, services, and policies.
- Guide callers through troubleshooting and assisting with navigation of the company’s site.
- Review customer or clients account, providing updates and information about billing, shipping, warranties, and other account items.
- Duties
Education
Montego Bay Community College
Associates from Hospitality Management
05.2012
University Overview
Knockalva Technical High School
High School Diploma
06.2009
University Overview
Skills
- Caregiving-11 Years Experience
- Customer Service Representative- 12 Years Experience
- High Volume Calls- Over 10 Years
- Communication Skills- Over 10 Years
- Phlebotomy Skills- 6 Months
- EKG Technicians Skills- 6 Months
Certification
- HHA Certification
- CNA Course Completed
- Certification in Phlebotomy & EKG Technician
Timeline
Direct Support Professional
Inclusive Links
08.2024 - Current
Phlebotomy & EKG Technician
Harlen Medical Group
04.2024 - 08.2024
HHA/CNA
A&J Home Care
01.2023 - Current
Business Manager
Yaady Deli
04.2021 - 05.2023
HHA/CNA
New Vision home care & True Care
02.2015 - 12.2019
Collections Specialist
AllianceOne
02.2013 - 12.2014
Customer Service
Elephant Group
03.2011 - 10.2013
Sales/Collections
Finger Hut
04.2010 - 05.2014
Montego Bay Community College
Associates from Hospitality Management
Knockalva Technical High School
High School Diploma
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