Kaylean Cook
Bulverde
Summary
Detail-oriented professional skilled in customer assistance, order fulfillment, and problem-solving. Committed to enhancing customer satisfaction through effective communication and teamwork.
Overview
6
6
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
Spring Branch
01.2025 - Current
- Pick and pack customer orders efficiently for curbside pickup.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Verify that the products chosen by customers were in stock and available for pickup
- Checked expiration dates on items prior to placing them in thecustomer's cart and bag.
- Loaded items into carts or bags for customers according to their order requirements.
- Assisted customers with loading orders into their vehicles safely.
Cleaning Contractor
The new image salon
San Antonio
01.2021 - 03.2025
- Maintain the cleanliness of salon equipment and workstations for client safety.
- Conducted regular deep cleaning of salon areas to ensure a welcoming environment.
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
- Collected trash from floors within hallways, bathrooms, and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Personal Shopper
Walmart
Bulverde
04.2020 - 01.2021
- Complete pickup and shopping orders for online customers
- Bag groceries carefully to keep products in perfect condition, separate fragile products, and keep frozen and perishable foods cold or fresh.
- Verify the customer's order and deliver the groceries
- Deliver the groceries to the customer's vehicles
Education
High School Diploma -
Smithson Valley High School
Spring Branch, TX08-2020
Skills
- Customer assistance
- Order fulfillment
- Barcode scanning
- Customer service
- Order processing
- Cleaning protocols
- Problem solving
- Inventory management
Timeline
Curbside Shopper
HEB Grocery Store
01.2025 - Current
Cleaning Contractor
The new image salon
01.2021 - 03.2025
Personal Shopper
Walmart
04.2020 - 01.2021
High School Diploma -
Smithson Valley High School