Kaylee Collins

Independently planned and executed private corporate events for 15–50 guests, managing all phases from initial inquiry through post-event follow-up. Supported planning and execution of large-scale events for up to 300 attendees, ensuring smooth logistics and memorable guest experiences. Conceptualized and hosted popular whiskey-focused community events, cultivating strong relationships within the local whiskey scene. Assisted in organizing and administering ticketed masterclass-style experiences, managing event logistics, registration, and guest communications. Maintained meticulous records of event profitability, tracking costs and revenue to support future planning and strategic decision-making. Participated in weekly manager meetings to contribute event insights, operational feedback, and ideas for continuous improvement. Handled daily administrative tasks including creating and managing Banquet Event Orders (BEOs), coordinating catering orders, and maintaining accurate records. Oversaw OpenTable reservations and back-end logistics. Ensured all food service presentations were visually appealing, met brand quality standards, and were Allergen compliant.

Coordinated and managed private events for up to 80 guests from inquiry through execution, including seating plans, dietary accommodations, pre-orders, and payment processing. Liaised with bar and kitchen teams to ensure seamless event delivery. Oversaw event logistics using Design My Night and online booking systems, balancing multiple events daily. Delivered comprehensive training to new and current staff for event-specific roles, enhancing team performance and service quality. Led team briefings and managed end-of-night operations including finances and site security. Developed sales initiatives and proactively resolved operational challenges to maximize event success and guest satisfaction.

Providing personalized support and plans to clients, focusing on areas such as procrastination, low-level depression, self-harm, emotional regulation, and relationships. Frequently working with LMIC clients, offering guidance and strategies for behavioral change. Leading weekly support meetings for colleagues and manage administrative tasks including taking meeting notes, follow-up emails, organizing session notes, and coordinating client bookings. Conducting sessions using various platforms such as Zoom, Google Meet, and WhatsApp. Actively involved in enhancing the company's social media presence. Contributing to the establishment of a Well-Being team for employees. Participation in the Quantitative Analysis team for a Randomized Controlled Trial (RCT),

Assembled a large range of garments and accessories using both Lockstitch and Coverstitch Machines. Common tasks include: French seams, straight seams, insetting collars and labels, topstitching and edge stitching, sleeves, hemming, attaching tags and labels, strap making, bias binding, etc.

Provided expert beverage service, guiding customers with tailored recommendations and tastings to enhance their experience. Managed bookings and reservations while delivering attentive, personalized table service. Led staff training to onboard and develop team members effectively. Performed operational tasks including till management, handling phone inquiries, and changing kegs, demonstrating strong multitasking abilities and in-depth product knowledge.

Served a variety of beverages, providing personalized recommendations and tastings. Managed bookings, table service, and multitasked operational duties including till operation and keg changes. Demonstrated strong product knowledge and contributed to pub upkeep. Achieved top sales in a competitive team environment, highlighting sales skills and teamwork.

Assisted customers with purchases, returns, and credit card sign-ups. Delivered friendly, professional service in-store and over the phone. Handled online orders and performed merchandising tasks, including clearing, repricing, and re-tagging. Advised clients on outfit choices and sizing.

Assisted customers with purchases, returns, and credit card sign-ups. Delivered friendly, professional service in-store and over the phone. Handled online orders and performed merchandising tasks, including clearing, repricing, and re-tagging. Advised clients on outfit choices and sizing.