Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaysandu Agbai

Brooklyn,NY

Summary

Dynamic mental health technician with expertise in crisis intervention and patient care at New York Presbyterian Cornell - Weill Center. Proven ability to enhance patient independence through targeted behavioral management strategies. Skilled in first aid and maintaining safety, ensuring a secure environment for both patients and staff. Committed to delivering compassionate and effective support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mental Health Technician

New York Presbyterian Cornell - Weill Center
New York, NY
05.2023 - Current
  • Supported patients in developing life skills and independence through targeted interventions.
  • Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
  • Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.

Hospital Security Officer

New York Presbyterian Cornell - Weill Center
New York, NY
06.2019 - 05.2023
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Identified safety hazards within the premises and reported them accordingly.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Searched bags manually to identify prohibited items and contraband.
  • Participated in drills designed to test preparedness for various emergency scenarios.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Provided escorts for staff, patients, and visitors as needed.
  • Enforced hospital regulations regarding visitors, personnel, and vehicles.
  • Provided friendly and professional assistance to employees, visitors and customers.

Campus Security Officer

CUNY Queens College
Queens, NY
08.2014 - 03.2019
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Searched bags manually to identify prohibited items and contraband.
  • Inspected buildings periodically for any signs of vandalism or unauthorized entry.
  • Ensured that all visitors were properly identified upon entering restricted areas of the campus.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.

Education

Associate of Arts - Liberal Arts

Borough of Manhattan Community College
New York, NY
06-2000

Skills

  • Patient care
  • Crisis intervention
  • Behavioral management
  • First aid
  • Attention to detail

Certification

  • Security guard license
  • BLS certified

Timeline

Mental Health Technician

New York Presbyterian Cornell - Weill Center
05.2023 - Current

Hospital Security Officer

New York Presbyterian Cornell - Weill Center
06.2019 - 05.2023

Campus Security Officer

CUNY Queens College
08.2014 - 03.2019

Associate of Arts - Liberal Arts

Borough of Manhattan Community College
Kaysandu Agbai