Summary
Overview
Skills
Work History
Education
Timeline
Certification
References
Kaitlyn Barker

Kaitlyn Barker

Versatile Professional
Dallas,TX

Summary

Welcome to my professional portfolio. I’m Kaitlyn Barker, a versatile and dependable professional with over six years of experience spanning customer service, hospitality, education, logistics, and business consulting. The diverse roles I have held over the course of my career have shaped my adaptability and commitment to excellence: serving in high-volume restaurants and assisting passengers in airports; managing deliveries; supporting K–12 students; and consulting with business clients.

I excel in fast-paced and dynamic environments, including airport passenger assistance, delivery logistics, classroom support, and client consultation. My work consistently reflects high standards of performance, professionalism, and reliability, underpinned by strong communication, organizational, and problem-solving skills.

Comfortable working independently or collaboratively, I leverage technology to streamline processes, maintain safety protocols, and ensure efficiency in every task. My experiences have also cultivated physical stamina, multitasking abilities, and the capacity to thrive under pressure while delivering exceptional service.

Explore my work history, education, certifications, and projects to learn more about my journey and how I can contribute to your organization’s success.

Overview

6
6

Years of professional experience in hospitality

3
3

Certificaticates

1
1

Education

4
4

Versatile Duties

Skills

  • Customer Service & Hospitality
  • Independent Work & Dependability
  • Communication & Team Collaboration
  • Organization & Multitasking
  • Computer & Technology Proficiency
  • Physical Stamina & Safety Awareness
  • Adaptability & Problem Solving

Work History

Electric Commercial Broker Consultant

Dauntless Marketing Dallas , TX
07.2025 - Current

As a Electric Commercial Broker, I consulted with business clients to assess their energy needs and clearly explain available plan options. I guided clients in selecting optimal energy solutions while building and maintaining strong, professional relationships. Managing client information and contracts with precision, I ensured accuracy and attention to detail in every transaction. This role allowed me to develop and demonstrate excellent communication and interpersonal skills, fostering client confidence and consistently delivering high levels of satisfaction.

Substitute Teacher

Swing Education
Dallas, TX
12.2023 - Current

I provided instruction and classroom management for K–12 students, including those in special education, across both charter and public schools. My role required adapting quickly to diverse learning environments and delivering support both individually and in groups according to lesson plans. Traveling across multiple campuses in the DFW area, I collaborated closely with school administrators to ensure smooth operations and a positive educational experience. Through this work, I developed strong problem-solving, communication, and flexibility skills while maintaining a safe and supportive learning atmosphere. I also ensured accurate record-keeping for attendance and student progress, helping to track and support each student’s growth.

Warehouse Coordinator

Capstone / PepsiCo
05.2025 - 07.2025

Being a Warehouse Coordinator, I oversaw the movement and organization of trailers, directing drivers to docks and ensuring that all shipments were properly secured and ready for transport. I maintained accurate and orderly records for incoming and outgoing shipments, prioritizing safety and efficiency in a fast-paced warehouse environment. The role required strong attention to detail, clear communication with team members, and the ability to make independent decisions to keep operations running smoothly. By managing workflow, monitoring safety protocols, and ensuring that all equipment and cargo were properly handled, I helped maintain a secure and productive work environment.

Delivery Driver

9 Star Logistics/Amazon
Balch Springs, TX
10.2023 - 03.2025

As a Delivery Driver Associate with Amazon, I managed daily delivery routes, ensuring that every package was delivered on time and in excellent condition. This role required meticulous organization of packages and cargo, often of varying sizes and weights, to optimize route efficiency and maintain accuracy. I consistently adhered to strict safety protocols, navigating all weather conditions and ensuring both personal and public safety while on the road. The position demanded significant physical stamina, including lifting, loading, and unloading packages throughout long shifts, as well as resilience to meet demanding schedules. Through this experience, I honed my attention to detail, time management, and organizational skills, all while maintaining a professional and dependable presence in a fast-paced environment.

Server

OTG (Tex-Mex Bar & Grill)
Houston, TX
03.2023 - 08.2023

In my role as a server at the busiest airport terminal, I delivered exceptional food and beverage service to a high volume of travelers, ensuring a consistently positive customer experience. I rotated among multiple restaurants as needed, quickly adapting to diverse environments and maintaining efficiency under pressure. The position demanded long hours, strong attention to detail, and the ability to remain professional and attentive even during the busiest shifts. Through this experience, I developed exceptional multitasking, communication, and problem-solving skills while thriving in a fast-paced, dynamic setting.

Server/Hostess

AIMBRIDGE- Marriott (Switchouse Bar)
Houston, USA
05.2022 - 04.2023

At SwitchHouse Bar within the Marriott, I delivered exceptional customer service in a fast-paced, high-volume environment. I efficiently managed multiple tasks simultaneously, from seating and assisting guests to taking orders and ensuring a seamless dining experience. Working under pressure during peak hours, I maintained professionalism, attention to detail, and a positive attitude, consistently creating a welcoming and enjoyable atmosphere for all patrons. This role strengthened my multitasking, communication, and customer service skills while reinforcing my ability to thrive in dynamic hospitality settings.

Airport Wheelchair Agent

UNIFI
12.2022 - 02.2023

As an Airport Wheelchair and Special Assistance Agent, I assisted unaccompanied minors and passengers with special needs by transporting them and managing their personal baggage and belongings. I streamlined check-in processes for disabled passengers, reducing wait times and easing stress throughout their travel experience. By carefully reviewing boarding paperwork, I ensured passengers were directed to the correct gates for both international and domestic flights, accommodating special service requests accurately. This role demanded punctuality, preparedness for incoming flights, and the ability to adapt quickly to last-minute changes, allowing me to maintain efficiency and provide compassionate, attentive support to every traveler.

Research Specialist and Archive Contributor Intern

POLICE ACADEMY LIBRARY
Houston, TX
09.2022 - 12.2022

During my internship as a Research Specialist and Archive Contributor at the Houston Police Academy Library, I led the digitization and curation of historical law enforcement records and artifacts. I created and organized exhibits highlighting significant milestones, including a timeline showcasing the first women to serve in the Houston Police Department, which was also displayed at the Houston Police Museum. Collaborating closely with law enforcement professionals, I developed educational materials and presentations to make these historical resources accessible and engaging for the public. This experience strengthened my research, organization, and attention-to-detail skills, while providing valuable insight into archival work and museum curation.

Intern, Police Activities League

Houston PD
09.2022 - 12.2022

At the Police Activities League, I collaborated with law enforcement professionals to organize and execute community outreach events and programs. I assisted in fostering positive relationships between law enforcement and youth through engaging and educational activities, helping to promote trust, safety, and community unity. Over the course of my internship, I contributed 75 hours of dedicated service, supporting PALS’ mission of creating meaningful, positive engagement between law enforcement and the community. This experience strengthened my organizational, communication, and teamwork skills while allowing me to make a tangible impact in the community.

Hostess

Bucca Di Beppo
02.2020 - 05.2020

At Buca di Beppo, I welcomed and guided guests through the restaurant, providing a unique and engaging dining experience. Using a scripted tour, I highlighted the restaurant’s sculptures and shared historical and cultural anecdotes, creating a memorable and entertaining atmosphere for diners. I managed seating and reservations efficiently, ensuring smooth flow during peak hours, and collaborated closely with the serving staff to maintain excellent customer service. This role strengthened my communication, multitasking, and hospitality skills while allowing me to engage creatively with guests in a high-volume restaurant environment.

Hostess

Whataburger at the Frost Bank Center
05.2019 - 07.2019

At Whataburger in the Frost Bank Center, San Antonio, I provided fast and friendly service in a bustling, high-volume stadium environment, serving thousands of guests during games and events. I took orders, prepared and served food, and ensured every customer had a positive dining experience despite the fast-paced and high-pressure setting. I coordinated closely with team members to manage long lines efficiently, maintain organization, and uphold safety and cleanliness standards. Through this role, I developed exceptional multitasking, communication, and customer service skills, while learning to thrive in a dynamic, energetic environment where professionalism and speed are essential.

Hostess

Six Flags Fiesta Texas (Sangerfest Halle)
03.2016 - 12.2016

At Sangerfest Halle, the largest restaurant in Six Flags Fiesta Texas, I worked as a hostess and food chaser, providing exceptional service in a high-volume, buffet-style environment. I greeted and guided guests, ensuring smooth seating and a welcoming atmosphere, while also assisting at the adjacent Pretzel Hut, working independently to serve food efficiently. Balancing multiple responsibilities, I maintained organization, cleanliness, and hospitality standards during peak park hours. This experience strengthened my multitasking, communication, and customer service skills, while teaching me to thrive in fast-paced, dynamic settings with high guest volume.

Education

Bachelor of Science - Administration of Justice - Minor: Psychology

TEXAS SOUTHERN UNIVERSITY, Houston, TX
08.2019 - 12.2022

GPA: Summa Cum Laude

  • Dean's List, Freshman Year, Texas Southern University | Spring 2020
  • Dean's List Fall & Spring 2022 Dean’s List, Senior Year, Texas Southern University | 2022
  • Awarded Barbara Jordan-Mickey Leland School of Public Affairs Scholarship & Tiger Paw Scholarship | 2021-2022

Timeline

Electric Commercial Broker Consultant - Dauntless Marketing Dallas , TX
07.2025 - Current
Warehouse Coordinator - Capstone / PepsiCo
05.2025 - 07.2025
Substitute Teacher - Swing Education
12.2023 - Current
Delivery Driver - 9 Star Logistics/Amazon
10.2023 - 03.2025
Server - OTG (Tex-Mex Bar & Grill)
03.2023 - 08.2023
Airport Wheelchair Agent - UNIFI
12.2022 - 02.2023
Research Specialist and Archive Contributor Intern - POLICE ACADEMY LIBRARY
09.2022 - 12.2022
Intern, Police Activities League - Houston PD
09.2022 - 12.2022
Server/Hostess - AIMBRIDGE- Marriott (Switchouse Bar)
05.2022 - 04.2023
Hostess - Bucca Di Beppo
02.2020 - 05.2020
TEXAS SOUTHERN UNIVERSITY - Bachelor of Science, Administration of Justice - Minor: Psychology
08.2019 - 12.2022
Hostess - Whataburger at the Frost Bank Center
05.2019 - 07.2019
Hostess - Six Flags Fiesta Texas (Sangerfest Halle)
03.2016 - 12.2016

Certification

  • CPR License & First Aid certificaton, 2025-2027
  • Texas Alcohol Training Commission (TATC) Certification, 2023-2025
  • Food Handlers, 2022-2025

References

References available upon request.