Kayseeyah Vue
Saint Paul,MN
Summary
Dedicated customer service professional with a strong background in personal care and data processing. Demonstrates exceptional communication skills and a commitment to enhancing client satisfaction by building meaningful relationships. Proven ability to resolve issues effectively while maintaining accurate records.
Overview
23
23
years of professional experience
Work History
Personal Care Assistant
Bluestar Home Care
Saint Paul, Minnesota
03.2021 - Current
- Assisted clients with daily living activities and personal hygiene to promote independence and dignity.
- Provided companionship and emotional support, enhancing overall client well-being and quality of life.
- Effectively communicated client needs to healthcare professionals and family members, ensuring coordinated care.
- Administered prescribed medications according to care plans and schedules.
Data Processor
Smartdata Solutions
Eagan, Minnesota
04.2023 - 03.2026
- Verify data integrity by reviewing and correcting discrepancies.
- Input data into company databases accurately and efficiently.
- Performed data entry tasks accurately and efficiently.
- Maintain organized records to support data retrieval processes.
- Assist team members with data-related inquiries and issues.
- Created spreadsheets or other documents using data from internal or external sources.
Personal Care Assistant
Elite Home Care Inc.
Saint Paul, Minnesota
04.2017 - 02.2020
- PCAs, or Personal Care Assistants, play a valuable role in the lives and well-being of aging or ill individuals. By accompanying these people through daily tasks in their home, the PCA is able to help the aging or ill individual maintain dignity and independence longer than would have otherwise been possible. Being a PCA is a challenging career and there are many unique situations that place special demands on the personality, character, and work abilities of the PCA.
- Assisted clients with daily living activities and personal hygiene tasks.
- Administered prescribed medications according to care plans and schedules.
Customer Service
Walmart Inc.
02.2012 - 10.2013
- Provided detailed customer service support in both languages.
- Managed customer service inquiries through the Etsy platform.
- Assessed customer service strategies to recommend improvements.
- Operated cash register with accuracy, ensuring smooth transactions. Assisted customers in locating desired products, enhancing their shopping experience. Greeted customers warmly, fostering a welcoming store environment. Customer service is my highest responsibility
Entry Level Customer Service
Alliance Pharmacy
07.2011 - 08.2011
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed and delivered medication orders to ensure timely access for patients.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our product and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
PCA
South East Health Care
02.2006 - 12.2008
- Delivered compassionate care to elderly clients in their homes, enhancing their quality of life. Served as PCA, ensuring comfort and support for elderly clients. I take care of the elders at their homes. Administered medications and prepared nutritious meals for clients, promoting their health and well-being.
- Assisted patients with daily living activities and personal care needs.
- Monitored patient comfort and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
Customer Service
Arby's
03.2004 - 08.2006
- Managed daily operations of the customer service center, including staff scheduling and customer service.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Provided customer service regarding billing inquiries.
- Operated cash register to ensure accurate transactions. Maintained cleanliness in work area to enhance customer experience. Delivered quality customer service to meet customer needs.
Education
GA Diploma -
Cornerstone High School
01-2011
Skills
- Medication administration
- Patient documentation
- Compassionate care
- Client advocacy
- People-oriented customer service
- Problem resolution
- Record organization
- Task prioritization
- Customer relationship management
Timeline
Data Processor
Smartdata Solutions
04.2023 - 03.2026
Personal Care Assistant
Bluestar Home Care
03.2021 - Current
Personal Care Assistant
Elite Home Care Inc.
04.2017 - 02.2020
Customer Service
Walmart Inc.
02.2012 - 10.2013
Entry Level Customer Service
Alliance Pharmacy
07.2011 - 08.2011
PCA
South East Health Care
02.2006 - 12.2008
Customer Service
Arby's
03.2004 - 08.2006
GA Diploma -
Cornerstone High School