QA/Business Analyst with active DHS and DOD Public Trust Clearances, experienced in requirements gathering with in depth testing experience in software development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst/Test Engineer
Componentwise Solutions, Inc
Springfield, VA
03.2022 - Current
Gather requirements from SMEs/Users/stakeholders for DHS visa adjudication application system
Articulate complex technical frontend, backend, and microservice architectures to stakeholders and translate business requirements into technical specifications for development
Analyze and research requirements from stakeholders and collaborate with developers to determine best application/implementation solutions
Document detailed requirements in Jira with Epics or User Stories to gain approval from government customer
Monitor and manage ticket statuses on Kanban boards
Test user stories, bugs, and enhancements and document results in Jira
Document, demonstrate and train new functionalities to stakeholders regularly
Provide Tier 3 Production incident support by triaging incidents, creating bug tickets where necessary, and support users to incident resolution
Test Engineer
Valytics LLC
Vienna, VA
03.2019 - 02.2022
Created test plans/reports and presentations while developing and executing test cases and test plans for Clinical workflow, interface, and non-functional testing, sustainment and new functionality.
Concurrently lead multiple testing efforts from requirements review, test planning, configuration, execution configuration, defect fix cycles, government test support, and sustainment while collaborating with developers, engineers, project managers, and end user
Influenced Change Management/Deployment process by recommending implementation changes / identifying issues as the Project SME.
Toxicology Analyst/Lab Technician
Capital Diagnostics
Laurel, MD
02.2018 - 03.2019
Analyzed bio-specimens for drug testing for addiction/pain management clinics
Created and followed SOPs for sample preparation: accession specimens, enter patient data, maintained QC on equipment
Assumed additional FTE's tasks by consolidating and completing tasks efficiently while continuing assigned duties
Specimen Technician
Quest Diagnostics
Chantilly, VA
09.2017 - 02.2018
Reviewed types of specimens and test codes/orders to ensure effective results delivered to patients
Processed samples 66% faster than the average technician while maintaining 100% accuracy
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Support Coordinator at Unique Support Solutions/Next Steps Solutions /Personal Support SolutionsSupport Coordinator at Unique Support Solutions/Next Steps Solutions /Personal Support Solutions