KayShawn Goodwin
Oakland,CA
Summary
Detail-oriented undergraduate pursuing a Bachelor of Science in Forensic Psychology at Grand Canyon University. Over nine years of experience in logistics, customer service, administration, and security operations. Strong adaptability, critical thinking, and communication skills for high-pressure environments. Proven track record of efficiently resolving complex issues while maintaining professionalism. Committed to supporting team success and organizational growth through strategic contributions and continuous learning. Authorized to work in the United States without restriction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deli Clerk
Safeway
Oakland, CA
06.2024 - 04.2025
- Engaged with customers at counter to provide information and complete requests.
- Measured and weighed deli products to meet customer specifications.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Delivery Associate
Amazon DSP
Richmond, CA
10.2023 - 03.2024
- Ensure timely and accurate delivery of packages while maintaining adherence to company protocols and safety regulations.
- Conduct routine vehicle inspections and maintain compliance with state and local traffic laws.
- Utilize advanced GPS technology and handheld scanners for optimal delivery efficiency and route management.
- Collaborate with logistics teams to address delivery challenges and provide support during high-demand periods.
- Deliver outstanding customer service and resolve service issues with professionalism.
Package Handler
FedEx Express
Oakland, CA
03.2022 - 10.2023
- Facilitated the organized sorting and palletizing of inbound and outbound packages in a high-volume warehouse environment.
- Adhered to stringent safety protocols and operational procedures as outlined by OSHA and company standards.
- Managed the loading and unloading of shipments using heavy equipment and manual labor.
- Reported inconsistencies and resolved shipment discrepancies in collaboration with warehouse supervisors.
Delivery Driver
Good Eggs
Oakland, CA
04.2022 - 09.2023
- Delivered perishable and non-perishable goods across designated routes, maintaining delivery accuracy and punctuality.
- Completed vehicle safety checks and documentation for each route.
- Provided professional customer service and resolved delivery-related inquiries in a timely manner.
- Applied counter-surveillance awareness techniques to ensure delivery security in urban settings.
Associate (Cook & Crew Member)
In-N-Out Burger
Alameda, CA
09.2018 - 03.2022
- Prepared and served food in compliance with health and safety regulations.
- Managed food inventory, monitored cooking temperatures, and ensured the freshness of ingredients.
- Supported training and supervision of new team members during high-traffic periods.
- Maintained cleanliness and efficiency within a fast-paced kitchen environment.
Security Officer
Federal Work Study Program
Alameda, CA
09.2018 - 04.2019
- Monitored facility access and safeguarded premises during non-operational hours.
- Investigated security breaches, responded to alarms, and enforced institutional protocols.
- Collaborated with law enforcement when required and documented incidents in security logs.
Administrative Assistant
Youth Uprising
Oakland, CA
06.2017 - 06.2018
- Supported administrative operations including file maintenance, employee record updates, and onboarding procedures.
- Collected and evaluated data to identify IT and network system requirements.
- Served as a liaison between departments to ensure communication efficiency.
- Delivered presentations on company benefits, compliance policies, and employee procedures.
Education
Bachelor of Science (B.S.) - Forensic Psychology
Grand Canyon University
Phoenix, AZ10.2024
Skills
- Languages: English (Fluent), Spanish (Intermediate), Japanese (Intermediate), French (Beginner)
- Software: Microsoft Office Suite, Adobe Photoshop, Video Editing Tools
- Technical: Photography, Filming, Video Production, Surveillance Awareness
- Administrative: Event Planning, CRM Systems, Scheduling, Document Management
- Communication: Conflict Resolution, Customer Service, Verbal & Written Communication
- Operational: Route Management, Load/Unload Logistics, Box Truck and Van Operation
- Additional: Culinary Safety, Food Handling, Cleaning, Team Supervision, Martial Arts (8 years)
Certification
- Food Handler Certification
- Valid Driver’s License (Expires November 2025)
Timeline
Deli Clerk
Safeway
06.2024 - 04.2025
Delivery Associate
Amazon DSP
10.2023 - 03.2024
Delivery Driver
Good Eggs
04.2022 - 09.2023
Package Handler
FedEx Express
03.2022 - 10.2023
Associate (Cook & Crew Member)
In-N-Out Burger
09.2018 - 03.2022
Security Officer
Federal Work Study Program
09.2018 - 04.2019
Administrative Assistant
Youth Uprising
06.2017 - 06.2018
Bachelor of Science (B.S.) - Forensic Psychology
Grand Canyon University