Student at Escoer with a deep appreciation for different cultures. Passion for food drives continuous expansion of knowledge in cooking, baking, gardening, and various cuisines.
Overview
10
10
years of professional experience
Work History
Order Picker
Amazon
10.2021 - 01.2022
Facilitated efficient warehouse operations by picking items promptly.
Gathered order details to complete deliveries.
Selected items from storage shelves using barcodes and serial numbers.
Ensured safe operation of handling equipment by adhering to industry regulations.
Maintained updated inventory records following item arrivals.
Handled diverse warehouse tasks to ensure smooth workflow.
Fragrance and Cosmetics
Macy's
07.2019 - 02.2020
Provided immediate sales support during critical times.
Handled cash transactions efficiently.
Ensured precise color matching for foundations.
Assisted customers in locating suitable products.
Ensured accuracy in pricing through regular checks.
Sign customers up for credit cards
Maintaining a clean and orderly counter
Coordinated strategies for returning to the floor.
Created samples and assembled gift bags.
FlexTeam Member
Amazon
11.2018 - 01.2019
Ensured accurate order fulfillment through careful item selection.
Located merchandise to complete picking tickets.
Assigned labels to distinct inventory types.
Ensured compliance with established loading and safety guidelines.
Organized deliveries in vehicle as required.
Organized designated picking zone.
Upheld a tidy and hazard-free environment.
Customer Service
Burlingtons
08.2017 - 07.2018
Processed transactions efficiently and accurately.
Ensured cleanliness and organization of front end.
Directed merchandise placement on the sales floor.
Guided customers to desired items.
Conducted price verifications.
Cashier/Customer Service
Toys R Us
09.2016 - 01.2017
Handled customer inquiries and resolved issues promptly.
Managed cash register operations.
Ensured cleanliness and organization of front end.
Executed sign-up process for store rewards and credit card initiatives.
Guided customers to desired merchandise.
Verified and adjusted floor price signs for accuracy.
Handled return transactions efficiently.
Coordinated store pickup operations.
Handled fulfillment of online purchase requests.
Handled incoming calls with professionalism and efficiency.
Tracked progress of digital purchases.
Egg Processor
Pacific Star Seafood
06.2015 - 08.2015
Packaged caviar efficiently by categorizing it by type and grade.
Packaged and salted salmon roe according to grade and destination county.
Maintained a safe and slip-free environment.
Utilized proper attire for caviar and salmon roe processing.
Coordinated preparation of labels and boxes for dispatch.
Sorted caviar and salmon roe into boxes according to type, grade, and country.
Customer Care Department
Tri Source International
10.2013 - 02.2015
Managed high volume of calls while maintaining quality service.
Managed call center operations efficiently.
Executed call handling procedures for both incoming and outgoing calls.
Executed detailed investigations to support data collection.
Resolved issues promptly to ensure customer satisfaction.
Delivered customer support and conducted telephone sales.
Managed order processing and ensured efficient transaction management.
Executed database administration tasks and ensured data accuracy.
Customer Satisfaction
Autozone
06.2012 - 08.2012
DIY sales associate
Maintained organized cash register and balanced daily receipts.
Managed store operations during opening and closing hours.
Ensured cleanliness and organization of store environment.
Organized supplies to optimize truck stock.
Free Services changing light bulbs, batteries, and windshield wipers on cars
Free Testing of batteries, Alternators, and starters
Sales Associate
Famous Footwear
02.2012 - 07.2012
Enhanced customer satisfaction through effective service.
Managed cash register operations with precision.
Ensured timely stocking during truck deliveries.
Implemented strategies to minimize theft.
Sustained a well-organized and hygienic retail environment.
Sales Associate
Ross
02.2012 - 06.2012
Optimized customer interactions.
Managed cash register operations.
Ensured store cleanliness and organization.
Assisted customers with fitting room needs.
Implemented strategies to minimize theft and reduce losses.
Education
Associate of Occupational Studies - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
Online
2025
High School Diploma -
Eastside High school
Lancaster, CA
05.2011
Skills
Computers
Scaling ingredients
Dough handling
Mixing techniques
Pastry techniques
Vegan baking
Bread making
Cake decorating
Chocolate tempering
Fondant work
POS system operation
Food safety
Cleaning and sanitizing
Cash handling
Pastry packaging
Team player
Timeline
Order Picker
Amazon
10.2021 - 01.2022
Fragrance and Cosmetics
Macy's
07.2019 - 02.2020
FlexTeam Member
Amazon
11.2018 - 01.2019
Customer Service
Burlingtons
08.2017 - 07.2018
Cashier/Customer Service
Toys R Us
09.2016 - 01.2017
Egg Processor
Pacific Star Seafood
06.2015 - 08.2015
Customer Care Department
Tri Source International
10.2013 - 02.2015
Customer Satisfaction
Autozone
06.2012 - 08.2012
Sales Associate
Famous Footwear
02.2012 - 07.2012
Sales Associate
Ross
02.2012 - 06.2012
Associate of Occupational Studies - Baking And Pastry Arts