Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
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Kaysi Jenkins

Kaysi Jenkins

Charlestown,IN

Summary

Experienced professional with a strong desire to contribute to a hardworking team and make a positive impact on the community. Offering 11 years of leadership experience as an Assistant Store Director with a meticulous approach. Demonstrated success in following directions and taking initiative to drive exceptional customer and employee experiences. Skilled in identifying departmental gaps and closely supervising employees to ensure seamless operations and optimal performance.

Overview

11
11
years of professional experience

Work History

Assistant Store Director (ASD)

Meijer
07.2024 - Current
  • Leads performance management activities for leaders and team members while making decisions on performance ratings, career development and promotion potential.
  • Attracts, selects, and retains a team that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
  • Responsible for daily communication with team, leading huddles to share financial performance, customer feedback, recognition, and other important information.
  • Drives candid and open communication within the store built on Meijer’s philosophy of Care and Accountability.
  • Communicates product freshness standards and ensures that processes and procedures are followed.
  • Responsible for all store operations in absence of the Store Director.
  • Verifies that all operations are run in a manner consistent with Meijer’s and local authorities’ Food Safety standards.
  • Through personal involvement, assist in creating a connection with the communities and customers we serve.
  • Delivers on key performance metrics which includes sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
  • Driver of new implementations/initiatives identified by store operations. Remains informed and aware of the changing macro environment and customer desires and drives strategies to keep Meijer competitive.
  • Involved in daily DSD execution, backroom and sales floor excellence.
  • Keeps current on competitive trends and strengths and weaknesses of current competitors.
  • Follows company merchandising planograms and uses 85/15 to design plans including (but not limited to) ordering, weekly ad set/seasonal assortments, displays & pricing.

General Merchandise/Service Line Leader

Meijer
03.2021 - 07.2024
  • Supervises the execution of Corporate plans to ensure that all services and products are effectively managed to maximize sales and productivity.
  • Achievement of budgeted lines in P&L.
  • Ensures the leadership team is assigning daily work assignments for the team members.
  • Is responsible for following all compliance procedures within the store.
  • Develops, plans and implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor.
  • Reviews sales goals, supply costs, stockloss/shrink and takes appropriate action.
  • Supervises, develops and trains staff ensuring the team is thoroughly trained in all aspects of their jobs and have completed all required training.
  • Promotes succession planning by providing career paths and identifying development needs for the Team Leaders.
  • Reviews Customer Surveys and customer feedback from previous week or day.
  • Communicates the Meijer Friendly Initiative in all team meetings and conversations.
  • Mentors and coaches the Team Leaders and Team Members to ensure customer service and sales goals are exceeded to Meijer standards.
  • Spends majority of time on sales floor communicating with customers and team members to ensure exceptional service is being delivered by organizing and maintaining the Remarkable Service Board.
  • Models exceptional, fast and friendly customer service.
  • Promotes a safe work environment.
  • Consistent and reliable attendance required.
  • Other daily tasks as required.

Prepared Foods Team Leader

Meijer
04.2020 - 03.2021
  • Manage Deli and Bakery operations, order product, schedule, monthly inventory, customer assistance, meat slice, hot food prep, baking, overseeing fresh foods, taking complaints
  • Organized food and products by date and maintained adequate supplies.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Arranged supplies and equipment between storage and work areas.
  • Stocked food items upon manger request and adhered to food safety standards at all times.

Grocery/Backroom/Inventory (GBI) Team Leader

Meijer
03.2015 - 04.2020
  • Manages stocking standards, food safety, receiving, inbound and outbound product, schedules, inventory, service, customer assistance
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Assisted in recruitment to build team of top performers.

General Merchandise Team Leader

Meijer
12.2013 - 03.2015
  • Schedules, Garden center set up and breakdown, receiving, inventory, BOH corrections, service, customer assistance
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

General Merchandise Inventory Coordinator

Meijer
10.2013 - 12.2013
  • Organize the backroom, inventory prep, run product, correct balance on hands
  • Managed all related documentation and records for department.
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.

Receiving Team Member

Meijer
03.2013 - 10.2013
  • Unload trucks, clean and maintain backroom
  • Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
  • Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
  • Maintained accurate computer inventory by entering data from incoming and new shipments.
  • Supported preventive maintenance efforts by regularly inspecting equipment and handling basic upkeep.
  • Moved loads with correct and safe use of forklifts and pallet jacks.
  • Adhered to storage plans with proper product placement and organization.
  • Tagged and prepared new merchandise for retail sales.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Education

Skills

  • Promotional planning
  • Report Writing
  • Receiving deliveries
  • Employee Supervision
  • Store operations
  • Shrink management
  • Employee feedback
  • Store Merchandising

Activities

  • Travel and hike, making my way through the National Parks
  • Kayaking
  • Basketball
  • Camping
  • Painting
  • Creating

References

  • Charles Lambus, (502) 876 3524
  • Scarlett Greenwood, (812) 786 4988
  • Gabe Butkis, (502) 819 0758

Timeline

Assistant Store Director (ASD)

Meijer
07.2024 - Current

General Merchandise/Service Line Leader

Meijer
03.2021 - 07.2024

Prepared Foods Team Leader

Meijer
04.2020 - 03.2021

Grocery/Backroom/Inventory (GBI) Team Leader

Meijer
03.2015 - 04.2020

General Merchandise Team Leader

Meijer
12.2013 - 03.2015

General Merchandise Inventory Coordinator

Meijer
10.2013 - 12.2013

Receiving Team Member

Meijer
03.2013 - 10.2013

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Kaysi Jenkins