Kaysi Wagner

• Managed timekeeping processes to ensure accurate payroll and compliance with labor regulations.
• Daily kept track of all employee hours and enter time in the systems to prepare to sent to payroll.
• Onboarded new hires with the proper schedule and knowledge of company policy. Kept track of all time off request and vacation days.
• Analyzed attendance data to identify trends and kept up with company policy.

Job training: Ushering, Concessions, Starbucks, Box Office.

Ushering: As an usher I was responsible for cleaning the auditoriums in between each movie showing. Which included sweeping the floors, wiping down each and every seat and collecting trash. Assist with costumer service and public area care management.

Concessions: Required with food handlers permit. Prepare food and drink for movie patrons. Direct, Up sale, Suggest, and Thank the costumers for coming and bringing their business. Collect, count and dispense proper change of purchased merchandise. Use computer system to record orders, process credit and debit transactions, while maintaining till responsibilities. Responsible for proper use, maintaining and cleaning of equipment as per procedures. Follow the polices, procedures and work instructions provided by the employer.

Help direct customers with any questions or concerns that they may

arise to ensure customer satisfaction.

Starbucks: Was trained by a Starbucks trainer to prepare hot and iced coffee. To take orders and prepare drinks. Perform Inventory management using FIFO ( first in first out method) on all consumables.

Box Office: Properly greet the customer answer and direct customer throughout their purchase. Help customer with advance purchases and reservations. Collect, count and dispense proper change of purchased merchandise. Use computer system to record orders, process credit and debit transactions, while maintaining till responsibilities. Direct costumers to the correct auditoriums. Knowing the responsibilities while answering the phones.

June of 2021 was promoted to assistant manager. Responsibility’s of all crew on shift as well as the standard daily task. Responsible for opening and closing entire building and managing all of the tills and closing out all paper work at the end of night.