Diligent Business Administrator with many years of professional experience. Focused and resourceful with strong track record of facilitating process improvements to increase efficiency and streamline business tasks.
Overview
18
18
years of professional experience
Work History
Registrar and Admissions Coordinator
Sea Crest School
07.2023 - Current
Supporting Director of Admissions with other on-campus enrollment management events.
Supports Director of Admissions with other special projects as assigned, including scheduling various appointments and calendar management.
Schedules appointments for the Head of School and other Forward Facing members.
Maintains complete and accurate student and family records in the Enrollment System, Student Information System, and Student Health System.
Maintains cumulative files: set-up files for new students, manage inbound files for transfer students, transfers all cumulative files to outgoing schools (including graduates).
Insuring complete and accurate student attendance daily, following up with teachers and parents as necessary.
Distribution of report cards and assessments for each semester and saving relevant copies in cumulative files.
Greeted every guest with personable approach and provided knowledgeable service.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Managing School admissions community events.
Managing external communication of school events with input from Forward Facing Team through on-campus LED sign and social media posting.
Registrar
Sea Crest School
07.2022 - Current
Maintains complete and accurate student and family records in the Enrollment System (SchoolAdmin), Student Information System (Beehively), and Student Health System (Magnus Health).
Supports Student Health by receiving medication from parents and ensures appropriate tracking, storage, and disposal.
Reports vaccine and other required public health information to the County.
Supports the Advancement Office by maintaining the development database, Donor Perfect, and assists with advancement events.
Supports the Business Office by providing SchoolAdmin billing support to customers, recording cash, check, ACH and credit card receipts.
Assists the CFO with schedules in preparation for the annual financial statement audit.
Reconciles bank accounts monthly including recording ACH transactions.
Greeted every guest with personable approach and provided knowledgeable service.
Office Manager
Sea Crest School
07.2021 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Coordination with regular maintenance providers as needed (e.g. copier, elevator, alarm systems).
Monitors office supplies in common areas (Staff Work Room, copier and kitchen) and proactively orders as needed.
Provides Front Desk support as needed including welcoming visitors, answering phones, receiving/sending mail and deliveries, administering basic first aid to students.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Created, maintained and updated filing systems for paper and electronic documents.
Bookkeeper
Sea Crest School
09.2019 - Current
Maintained and processed invoices, deposits, and money logs.
Prepare expense reports and purchase requisitions.
Supported year-end closing procedures by preparing adjusting journal entries as needed.
Managed and collected credit card receipts from multiple cardholders.
Monitored incoming payments, ensuring prompt application of funds against outstanding invoices.
Prepared monthly bank reconciliations to ensure accurate representation of the school's financial position.
Reconciled and corrected issues with financial records.
Identified accounting errors when cross-referencing documents and database information.
Executive Administrator
Health By Design
01.2011 - 08.2015
Optimized customer satisfaction by resolving inquiries promptly and ensuring accurate record-keeping in client billing.
Managed CEO's schedule and calendar.
Served as a trusted advisor to the CEO providing guidance and support in strategic decision making.
Managed complex travel itineraries for CEO and support staff to ensure seamless transportation logistics during business trips.
Facilitated successful meetings by preparing agendas, distributing materials, tracking action items, and recording minutes.
Oversaw HR training, coaching, mentoring and staff retention.
Office Manager
Health By Design
01.2009 - 01.2011
Communicate with and manage applicants regarding registration and hiring.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Coached new hires on company processes.
Performed billing, collection and reporting
functions for office.
Completed bi-weekly payroll for 50+ employees.
Order office supplies.
Front Desk Agent
Hotel Healdsburg
07.2008 - 01.2009
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Front Office Receptionist
California Retina Consultants
05.2007 - 08.2007
Schedule and manage calendars for busy four physician medical office.
Interacted with customers by phone or in-person to provide information.
Maintained clean reception area to promote positive, professional environment for clients.
Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Office Assistant
Robek Chiropractic Clinic
10.2006 - 04.2007
Greeted and interacted with patients.
Managed daily data entry and kept clerical information accurate and up-to-date.
Insurance verification and billing.
Scheduled appointments; managed provider
calendars for two doctors.
Completed clerical tasks such as filing, copying, and distributing mail.
Maintained confidentiality in handling sensitive information while performing administrative tasks.