Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaytee Lankford

Lincoln,CA

Summary

Experienced and Fine dining professional with proven track record of delivering high-quality service in upscale environments. Known for exceptional attention to detail and commitment to creating memorable dining experiences. Team-oriented with focus on collaboration and adaptability, ensuring seamless service and guest satisfaction. Expertise in menu presentation, wine pairing, and adhering to fine dining protocols to create unforgettable guest experiences. Passionate about exceeding guest expectations and upholding the highest standards of hospitality.

Overview

5
5
years of professional experience

Work History

Healthcare Recruiter

Flexcare Medical Staffing
10.2022 - 09.2024
  • Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
  • Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Developed and maintained a robust candidate database for future job openings, reducing lead time in filling positions.
  • Collaborated with human resources teams to ensure seamless onboarding processes for new hires, fostering successful transitions into their roles.
  • Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
  • Developed strong relationships with clients to understand their unique staffing needs and provide tailored solutions accordingly.

Fine Dining Server

South Fork Grille
08.2022 - 11.2022
  • Delivered exceptional, personalized dining experiences by anticipating guest needs and preferences.
  • Provided attentive, courteous, and professional table service to ensure guest satisfaction.
  • Memorized extensive food and beverage menus, including ingredients, preparation methods, and pairing suggestions.
  • Educated guests on daily specials, tasting menus, and dietary accommodations.
  • Offered expert recommendations on wine pairings and presented bottles with proper etiquette.
  • Served specialty cocktails and other beverages in compliance with fine dining standards.
  • Set tables to exact fine dining specifications, including polished glassware, cutlery, and linens.
  • Ensured table settings were pristine and reset efficiently between courses.
  • Suggested premium menu items and upsold beverages to enhance the guest experience and boost sales.
  • Adapted quickly to unexpected challenges while maintaining composure and focus.

Fine Dining Server

Hotel San Luis Obispo - Piadina
02.2022 - 08.2022
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
  • Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
  • Handled guest complaints professionally, resulting in satisfied customers and repeat business.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Elevated guest engagement by sharing detailed descriptions of menu items, including ingredients and preparation techniques.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
  • Managed sections for smooth flow of guests and orders.

Server

Olive Garden
10.2019 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

Associate of Science -

Cuesta College
San Luis Obispo, CA

Skills

  • Strong Communication Skills
  • Detail Oriented
  • Menu & Wine Knowledge
  • Exceptional customer service
  • Fine dining etiquette
  • High-volume dining
  • Guest Engagement
  • Customer Satisfaction
  • Ability to multitask effectively in a high pressure environment

Timeline

Healthcare Recruiter

Flexcare Medical Staffing
10.2022 - 09.2024

Fine Dining Server

South Fork Grille
08.2022 - 11.2022

Fine Dining Server

Hotel San Luis Obispo - Piadina
02.2022 - 08.2022

Server

Olive Garden
10.2019 - 08.2022

Associate of Science -

Cuesta College
Kaytee Lankford