Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystian Peterson

Nashville,TN

Summary

Proactive and meticulous business professional with over 18 years of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple projects simultaneously using MS Office Suite and other office communications equipment operations. Self-motivated work ethic to perform effectively in independent or team environments with a high degree of accuracy and uniquely qualified to handle VIP visitors and guests.

Overview

6
6
years of professional experience

Work History

Set Team Member

PL Marketing
11.2022 - 07.2023
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Trained over 10+ team members by relaying information on company procedures and safety requirements.
  • Created appealing displays for routine arrangements and special promotions by paying attention to detail while completing assignments
  • Demonstrated leadership skills in managing projects from concept to completion while applying effective time management techniques to meet tight deadlines
  • Skilled at working effectively in fast-paced environments independently and collaboratively in team environment
  • Traveled to assigned location using personal vehicle, showed up on time and worked efficiently to complete resets

Store Manager

Rainbow Shops
08.2017 - 10.2022
  • Maximized sales and minimized shrinkage under 0.60% every six month period through excellent customer service and adherence to standard practices.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective stock rotation.
  • Coached sales associates daily in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Developed new store location from ground up by hiring and training efficient team.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Managed inventory control, cash control and store opening and closing procedures.

Education

MBA - Business Administration

Troy University
Troy, AL
12.2024

Bachelor of Science - Mechanical Engineering

Alabama A & M University
Normal, AL

Skills

  • Account Management
  • Clear Communication
  • Continuous Development
  • Mechanically Inclined
  • Complex Problem-Solving
  • Documentation and Recordkeeping
  • Willingness to Learn
  • Schedule Management
  • Answering Phones

Timeline

Set Team Member

PL Marketing
11.2022 - 07.2023

Store Manager

Rainbow Shops
08.2017 - 10.2022

MBA - Business Administration

Troy University

Bachelor of Science - Mechanical Engineering

Alabama A & M University
Krystian Peterson