Summary
Overview
Work History
Education
Skills
Timeline
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Kaytlin Tucker

Jacksonville,FL

Summary

Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Server Trainer

Bahama Breeze
04.2021 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Monitored new server performance and offered continuous support throughout training period.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.
  • Provided coaching and mentoring to employees.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.

Assistant Manager

Smoothie King
07.2019 - 06.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Education

Associate of Science - Psychology

College of Coastal Georgia
Brunswick, GA
05.2019

Glynn Academy
Brunswick, GA
05.2015

Skills

  • Effective Time Management
  • Safe Food Handling
  • Menu Memorization
  • Order Accuracy
  • Upselling strategies
  • Team Member Training
  • Tableside Service
  • Exceptional communication
  • Employee Mentoring
  • Decision-Making

Timeline

Server Trainer

Bahama Breeze
04.2021 - Current

Assistant Manager

Smoothie King
07.2019 - 06.2020

Associate of Science - Psychology

College of Coastal Georgia

Glynn Academy

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Kaytlin Tucker