Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Leader Manager
Indus Hospitality Group- Dunkin Donuts
05.2021 - Current
Mentored new employees through comprehensive training programs, leading to higher retention rates and improved performance metrics.
Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
Implemented safety protocols to maintain a hazard-free work environment, ensuring employee well-being and compliance with industry standards.
Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.