Kaytlyn Crowe
Cincinnati,OH
Summary
Dynamic sales professional with a proven track record at LeafFilter, excelling in customer relations and upselling techniques. Adept at building strong client connections and consistently exceeding sales quotas. Strong interpersonal communication skills complement my negotiation tactics, driving significant revenue growth and enhancing client satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Representative
LeafFilter
06.2024 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Customer Service Associate Cashier
Walmart
04.2023 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
Customer Service Representative Team Lead
KFC Restaurant
08.2022 - 12.2022
- Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
- Boosted morale within the team by organizing engaging team-building activities and encouraging open communication among peers.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
- Conducted regular performance evaluations, setting clear expectations and providing constructive feedback to support professional growth.
Education
GED -
East End Adult Education Center
Mariemont Ohio 04-2025
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Client service
- Negotiation tactics
Timeline
Sales Representative
LeafFilter
06.2024 - 12.2024
Customer Service Associate Cashier
Walmart
04.2023 - 07.2023
Customer Service Representative Team Lead
KFC Restaurant
08.2022 - 12.2022
GED -
East End Adult Education Center
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