Kaytlyn Crowe
Cincinnati
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Preschool Teacher
The Goddard School For Early Childhood Development
Cincinnati
04.2026 - Current
- Developed engaging lesson plans for diverse early childhood learners.
- Fostered a nurturing environment to support children's emotional and social growth.
- Implemented innovative teaching methods to enhance children's cognitive skills.
- Observed and assessed children's behavior to tailor individual learning experiences.
- Supported team initiatives to improve curriculum and teaching practices at the school.
- Established positive relationships with parents and guardians by regularly communicating student progress.
Registered Behavior Technician
Applied behavioral services
Cincinnati
09.2025 - 04.2026
- Implemented individualized treatment plans for clients with behavioral challenges.
- Monitored client progress and documented behavioral data regularly.
- Collaborated with supervisors to adjust interventions based on client needs.
- Provided support during parent training sessions to enhance home strategies.
- Communicated effectively with team members regarding client updates and concerns.
Customer Service Representative
G.i. Haul
Cincinnati
01.2024 - 09.2025
- Assisted customers with inquiries and product selections.
- Resolved customer complaints efficiently and professionally.
- Handled cash transactions and processed payments accurately.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Customer Service Representative
Walmart
Wilmington
04.2022 - 04.2023
- Assisted customers with inquiries and product selections.
- Resolved customer complaints efficiently and professionally.
- Handled cash transactions and processed payments accurately.
- Collaborated with team members to improve customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Registered Behavior Technician Course - Applied Behavior Analysis
Behavioral Science
05.2025 - 05.2025
East End Adult Education Center
Cincinnati, OhioSkills
- Team collaboration
- Customer service
- Communication skills
- Conflict resolution
- Conflict resolution techniques
- Social skills development
- Safety procedures
- Cultural sensitivity
Timeline
Preschool Teacher
The Goddard School For Early Childhood Development
04.2026 - Current
Registered Behavior Technician
Applied behavioral services
09.2025 - 04.2026
Registered Behavior Technician Course - Applied Behavior Analysis
Behavioral Science
05.2025 - 05.2025
Customer Service Representative
G.i. Haul
01.2024 - 09.2025
Customer Service Representative
Walmart
04.2022 - 04.2023
East End Adult Education Center