I have been employed with Montgomery County Communications Center as a 911 dispatcher for nearly 8 years. Throughout my time with the center I have worked effortlessly to provide excellent customer service and care to the people of our community. I have worked to refine my multitasking ability and thrive in a fast-paced environment with citizens from all backgrounds.
Answer non-emergent and emergency calls for Montgomery county. Dispatch police, fire, and EMS units to calls for service. Provide excellent customer service, assistance, and information in a timely manner. Data input and lookup and various systems.
Excellent customer service skills
Work well under pressure
Good multitasking abilities
Proficient with technology
Good typing ability
Self-motivated
Human Resource Management