Kayvette Smith
Rockford,IL
Summary
Manager with extensive expertise in retail operations and team leadership. Proven track record in optimizing inventory management and enhancing customer satisfaction through effective staff training and safety protocols. Committed to driving operational efficiency while ensuring adherence to company standards.
Overview
20
20
years of professional experience
Work History
Produce Team Lead
Meijer
02.2025 - Current
- Managed daily operations of produce department to ensure quality and freshness.
- Trained staff on proper handling and storage of fruits and vegetables.
- Coordinated inventory management every 4 weeks to ensure optimal stock levels and minimize waste.
- Monitored sales trends to adjust product offerings effectively.
- Implemented safety protocols for food handling and hygiene compliance.
- Ensured optimal product visibility and quality by routinely replenishing and rotating displays.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Prepared weekly schedules to ensure proper floor coverage and adherence to fiscal guidelines.
- Performed regular audits of perishables to guarantee shelf life and reduce spoilage costs.
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Reviewed daily sales reports to identify low sales areas and implement timely corrective actions.
Curbside Team Lead
Meijer
, IL
10.2023 - 02.2025
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Led team operations, ensuring efficient workflow and adherence to company standards.
- Trained new staff on store policies and procedures, contributing to smoother team integration.
- Developed schedules, balancing labor needs with operational demands effectively.
- Monitored compliance with safety regulations, promoting a safe work environment.
- Resolved customer inquiries and issues promptly, maintaining a positive shopping experience.
- Implemented recognition programs to celebrate team successes, fostering a positive work environment.
- Conducted regular one-on-one coaching sessions with staff, supporting personal development and skill enhancement.
Assistant store Manager and Grocery Manager
Sullivans Foods
06.2020 - 10.2023
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Trained and guided team members, enhancing overall productivity and maintaining performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Verified inventory counts met monthly tolerance levels and compiled financial data to ensure budget compliance.
- Rotated merchandise and displays to feature new products and promotions.
- Resolved customer issues to support lower-level employees and uphold high standards of customer service.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Quality Control Inspector
Rochelle Foods
05.2019 - 05.2020
- Conducted visual inspections of products to ensure quality standards were met. and non-destructive tests.
- Collaborated with production team to address and resolve quality issues.
- Reported recurring issues to supervisors and departments, facilitating root cause analysis and problem resolution.
Front Office Assistant Manager and Delivery Manager
Menards
10.2013 - 05.2019
- Interacted with customers via phone, email, and in-person to address inquiries and provide information.
- Supported customers via telephone, email and at sites to handle escalations and product concerns.
- Drafted employee work schedules to fill coverage gaps.
- Served as floating manager-on-duty to address shift shortages.
- Managed resources to ensure timely delivery and service. effectively to avoid unnecessary delivery delays.
- Supervised delivery staff and general productivity.
- Planned delivery routes based on traffic, weather, and delivery types to optimize efficiency.
Sorter
FedEx
Rockford
01.2017 - 01.2018
- Sorted packages into designated areas to streamline operations
- Sorted packages onto line belt for efficient processing
- Bag outgoing shipments and load onto truck
- Assisted customers with product selection and inquiries to enhance service experience
Assistant Manager
Radio Shack
Rockford
01.2011 - 01.2013
- Organized shift assignments for eight employees
- Hire and train new associates
- Assisted with inventory and training at another location twice a year
- Conducted full store inventory biannually
- Receive weekly shipments
- Shipped products and repaired defective items as needed
- Set new plano- grams of new product and promotion of those products
Balancer
Amcore Bank
01.2007 - 01.2010
- Balanced daily transactions to ensure accurate financial reporting.
- Utilized banking software to track and analyze account balances.
Education
High School Diploma -
Rasmussen College
01-2008
High School Diploma -
Auburn High School
01-2008
Skills
- Food safety compliance
- Inventory management
- Merchandising strategies
- Quality assurance
- Quality control
- Store operations
- Visual merchandising
- Managerial skills
- Team leadership
- Staff supervision
- Schedule optimization
- Performance improvement
- Customer support
- Merchandise stocking
- Multitasking
- Problem solving
- Forklift
- Store aesthetics
Timeline
Produce Team Lead
Meijer
02.2025 - Current
Curbside Team Lead
Meijer
10.2023 - 02.2025
Assistant store Manager and Grocery Manager
Sullivans Foods
06.2020 - 10.2023
Quality Control Inspector
Rochelle Foods
05.2019 - 05.2020
Sorter
FedEx
01.2017 - 01.2018
Front Office Assistant Manager and Delivery Manager
Menards
10.2013 - 05.2019
Assistant Manager
Radio Shack
01.2011 - 01.2013
Balancer
Amcore Bank
01.2007 - 01.2010
High School Diploma -
Rasmussen College
High School Diploma -
Auburn High School