Marshall School of Business student pursuing a B.S. in Business Administration with experience in business strategy, marketing analysis, sales, and operations. Strong background in leadership, data analysis, and customer-facing roles, with an interest in consulting and finance.
Overview
3
3
years of professional experience
Work History
Business Strategy & Marketing Analyst
The Fragrance Center
Buena Park, California
02.2026 - Current
Analyzing sales, pricing, and inventory data to identify product trends and opportunities to improve revenue and profitability.
Built Excel reports tracking key business metrics, including sales performance, margins, inventory, and marketing ROI.
Conduct competitor and market research to support pricing, promotional, and customer acquisition strategies.
Developed data-driven recommendations for the owner to improve marketing effectiveness and overall business operations.
Retail Sales Leader -Front End
Dick Sporting Goods
Newport Beach, California
10.2023 - 06.2026
Led front-end team in delivering exceptional customer service experiences.
Trained and mentored new staff to ensure adherence to company procedures and enhance service quality.
Collaborated with management to streamline front-end operations and improve customer flow.
Implemented merchandising strategies to enhance product visibility and appeal.
Monitored task progress to identify areas needing support.
Guided team members to enhance credit card and warranty sales through targeted coaching and support.
Office Assistant Intern
Royal Exteriors Inc.
Richmond, Virginia
05.2023 - 08.2023
Handled customer inquiries by providing accurate information and directing calls, enhancing customer service experience.
Coordinated supply orders and maintained inventory levels, ensuring timely availability of office supplies.
Scheduled appointments and coordinated logistics for client meetings and site visits.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized and maintained filing systems to ensure document accessibility and accuracy.
Prepared documents and presentations for project meetings, ensuring clarity and accessibility.