Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayvonn Jackson

Santa Monica,CA

Summary

Dynamic and results-oriented professional with a proven track record at Santa Monica Liquor, enhancing store presentation and customer satisfaction through expert merchandise stocking and exceptional customer service. Demonstrated ability to lift heavy items and maintain a positive, friendly demeanor under pressure. Skilled in fostering customer relationships and improving product organization, contributing to a significant increase in repeat business. I am also very personable, consistent, diligent, punctual, and reliable.

Overview

13
13
years of professional experience

Work History

Stocker

Santa Monica Liquor
01.2021 - Current

Stocking and maintaining merchandise for a well-sufficient presentation in the store.

Unloading inventory.

Customer service.

P.E. Teacher

Third Street Elementary
02.2024 - 06.2024

Sports activities with students.

Maintaining a structural environment.

Torturing.

Cook/ Dish Washer

BHC Chicken
01.2023 - 03.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Sales Associate/ Cashier

Dunkin' Donuts
03.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Coaching Assistant

Crossroads
05.2014 - 08.2016
  • Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
  • Developed and implemented training drills to improve team cohesiveness and performance.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Assisted head coach in developing comprehensive training plans for various sports teams.
  • Provided valuable input on player development, assisting with the identification of areas for improvement and potential growth opportunities.
  • Demonstrated high level of respect for opponents, officials, and facilities.
  • Improved team cohesion through facilitating team-building exercises and activities.
  • Built positive and productive relationships with parents of student athletes.
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Promoted good sportsmanship among athletes by modeling appropriate behavior both on and off the field.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.

Coaching

Elite Sports
03.2012 - 12.2014
  • Enhanced player skills through focused training sessions and personalized coaching.
  • Improved team performance with ongoing training, coaching, and feedback sessions.
  • Developed players'' skills through personalized coaching and constructive feedback.
  • Developed player skills through individualized coaching sessions and constructive feedback.
  • Enhanced employee performance with comprehensive training programs and ongoing coaching.
  • Led strategic discussion regarding training and coaching work plan.
  • Improved team performance by developing strategic training programs and coaching techniques.
  • Attended coaching conferences and workshops to stay current on industry trends and best practices for swim coaching.

Guest Service

Desert Rose Resort
01.2013 - 06.2013
  • Provided exceptional guest service at VIP events and private engagements, ensuring that high-profile guests received personalized attention.
  • Participated in regular staff meetings to discuss improvements in operations and guest service strategies.
  • Provided exceptional guest service through friendly interactions, prompt issue resolution, and proactive assistance in a fast-paced environment.
  • Assisted in training new team members on casino policies, procedures, and guest service standards.
  • Provided exceptional guest service by addressing concerns promptly and professionally, leading to positive online reviews.
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Fostered a positive work environment, motivating team members to consistently deliver exceptional guest service experiences.
  • Provided exceptional guest service, fostering an inviting atmosphere that kept players coming back for more entertainment options.

Trainer Assistant

St. Martin of Tours
01.2012 - 06.2013
  • Ensured compliance with organizational policies and procedures during all aspects of the training process.
  • Served as a reliable resource for trainees seeking additional information or clarification on course topics outside of scheduled sessions.
  • Contributed to the improvement of overall training programs by gathering participant feedback and implementing necessary changes.
  • Assisted lead trainer in developing customized training materials for different learning styles and needs.
  • Promoted a culture of continuous learning by encouraging trainees to reflect on their experiences and apply newfound knowledge to real-world situations.
  • Developed strong relationships with trainees, fostering a supportive learning environment that promoted personal growth and professional development.
  • Collaborated with subject matter experts to update training content based on industry trends and advancements.

Education

Associate Of Arts - Sports Communication

Sacramento State University
Sacramento, CA

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Heavy lifting
  • Loading and unloading
  • Customer assistance
  • Customer relationships
  • Punctual and reliable
  • Merchandise stocking
  • Product restocking
  • Stock rotation
  • Cleaning procedures
  • Supply restocking
  • Clear communication
  • Shelving of products
  • Flexible schedule
  • Product organization

Timeline

P.E. Teacher

Third Street Elementary
02.2024 - 06.2024

Sales Associate/ Cashier

Dunkin' Donuts
03.2023 - 12.2023

Cook/ Dish Washer

BHC Chicken
01.2023 - 03.2024

Stocker

Santa Monica Liquor
01.2021 - Current

Coaching Assistant

Crossroads
05.2014 - 08.2016

Guest Service

Desert Rose Resort
01.2013 - 06.2013

Coaching

Elite Sports
03.2012 - 12.2014

Trainer Assistant

St. Martin of Tours
01.2012 - 06.2013

Associate Of Arts - Sports Communication

Sacramento State University
Kayvonn Jackson