CALEH KERSHAW
Dalzell
Summary
Compassionate and motivated nursing student, committed to delivering safe, patient-centered care. Leveraging experience as an emergency department medical scribe and background in healthcare claims and advocacy to support providers, improve workflow, and ensure positive patient outcomes. Eager to apply clinical knowledge and technical skills in a dynamic healthcare team.
Overview
3
3
years of professional experience
Work History
Medical Scribe
McLeod Health Scribe America
12.2024 - Current
- Accurately document patient encounters, including past medical histories, physical exams, diagnostic findings and provider assessments.
- Support providers in fast-paced emergency settings, improving workflow efficiency and patient throughput.
- Gain exposure to critical care, emergency procedures and interdisciplinary collaboration.
- Strengthen knowledge of medical terminology, EHR systems and HIPPA compliance.
Premier Advocate | Claims Processor
United Health Group
05.2022 - 10.2025
- Respond to and resolve member inquiries, that include benefits, claims and financial accounts.
- Provide member advocacy and technical support, resolving claims and billing inquiries with accuracy.
- Maintain HIPPA compliance and company policies while delivering empathetic service, developing strong skills in communication, problem solving and detailed oriented documentation.
Education
High school Diploma -
Bregado Flax Educational Centre
Certification Phlebotomy -
Professional Medical Training
bachelor's degree - nursing
Francis Marion University
Skills
- Patient advocacy and communication
- Medical terminology and documentation
- Electronic health records
- Vital signs monitoring
- Claims processing
- Insurance knowledge
- Time management
- Multitasking
- HIPAA compliance
- Team collaboration
- CPR/BLS Certified
- Critical thinking
Timeline
Medical Scribe
McLeod Health Scribe America
12.2024 - Current
Premier Advocate | Claims Processor
United Health Group
05.2022 - 10.2025
High school Diploma -
Bregado Flax Educational Centre
Certification Phlebotomy -
Professional Medical Training
bachelor's degree - nursing
Francis Marion University