KAZANDRA DELFIN
San Francisco,CA
Summary
Experienced professional with a strong background in technology-related roles and Executive support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Efficient Vehicle Compliance Specialist known for productivity and the ability to complete tasks swiftly. Skilled in vehicle compliance monitoring, and logistics coordination. Excel in time management, problem-solving, and communication, ensuring smooth fleet operations and enhanced team collaboration.
Overview
19
19
years of professional experience
Work History
Vehicle Compliance & Training Lead
Level 5 | Woven by Toyota, U.S. Inc.
Mountain View, CA
11.2017 - 03.2025
- Designed and developed training materials, programs, and assessments to enhance employee performance and learning outcomes.
- Managed multiple projects simultaneously, meeting deadlines and budget requirements.
- Collaborated with cross-functional teams to deliver effective training solutions and improve training efficiency.
- Monitored and evaluated training effectiveness, providing feedback to improve trainer performance and course content.
- Led new-hire orientation and onboarding, ensuring compliance with business standards, policies, and regulations.
- Delivered both virtual and in-person training sessions, using diverse instructional methods like role-playing and simulations.
- Maintained training materials, organized resources, and ensured timely administration of exams and results.
- Developed training manuals and guides, providing comprehensive learning tools to employees.
- Oversaw training center operations, including curriculum development and instructor management.
- Maintained accurate records of employee certifications and qualifications, ensuring compliance with relevant laws and regulations.
- Conducted audits and ensured compliance with motor vehicle safety, registration, and inspection regulations.
- Recognized for exceptional customer service and problem-solving skills, effectively resolving issues and maintaining program success.
Scheduler/Administrative Assistant
Randstad USA
San Francisco, CA
02.2017 - 10.2017
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Daily use of G-Suite: Calendar, E-mail, Docs, Sheets
- Coordinate meetings: video, phone and internal and external
- Resolve conference room conflicts for two school sites
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Assisted with the planning of special events by arranging catering services, securing venues.
- Create financial reports using Expensify
Development Vehicle Operator
Uber Advanced Technology Group
San Francisco, CA
11.2016 - 03.2017
- Conduct research in mapping, vehicle safety and autonomous vehicles
- Monitor and test technology of the autonomous vehicle
Administrative Assistant/Contract Compliance
The Salvation Army Railton Place
San Francisco, CA
03.2013 - 11.2016
- Managed daily office operations and maintained inventory, ensuring workplace efficiency.
- Organized physical and electronic filing systems, ensuring accuracy and confidentiality.
- Executed projects on time and under budget, resolving complex issues for senior leadership.
- Coordinated catering services for events and managed client information databases.
- Composed correspondence, including letters, memos, reports, and presentations for management.
- Scheduled and coordinated meetings, travel, and appointments for supervisors, colleagues, and clients.
- Acted as liaison with vendors, non-profits, and government agencies.
- Prepared and submitted local and federal government reports on schedule.
- Assisted with grant and contract renewals, and processed invoices for government agencies.
- Tracked payroll forms and project time reports, maintained petty cash and financial assistance records.
- Attended local and federal meetings, ensuring compliance with regulations.
- Provided up-to-date office and client information to relevant departments.
- Supported residents by shopping bi-weekly at the San Francisco Food Bank for supplemental groceries.
Data Entry/Word Processor
Pencomp, Inc.
South San Francisco, CA
09.2008 - 03.2013
- Provided data entry support to management, ensuring accuracy and efficiency.
- Served as liaison between pension clients and brokers (e.g., Charles Schwab, ING, John Hancock).
- Utilized specialized software to create IRS pension forms, amend documents, and process federal tax payments.
- Transcribed correspondence, letters, plan amendments, meeting minutes, and emails.
- Updated and maintained internal software documentation and procedures.
- Managed database entry and ensured accurate client records and project details.
- Set up new clients by preparing and printing necessary plan documents.
Receptionist/Office Manager
Cornerstone Evangelical Baptist Church
San Francisco, CA
01.2006 - 07.2008
- Open and close the Main Office
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Received, sorted and distributed mail to staff members on a daily basis.
- Handle money transactions (e.g Tuition, lunch purchases)
- Act as the liaison for two other school campuses, administration, parents and outside vendors
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Managed the front desk area by providing customer service and taking care of administrative tasks.
- Coordinated pick-up and delivery of express mail services.
- Answered incoming calls, screened and forwarded calls to appropriate personnel.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Provided support to other departments within the company as needed.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Education
Bachelor of Arts - Psychology
University of San Francisco
San Francisco, CA05.2005
Skills
- Autonomous Vehicle Operations & Fleet Management
- Training Development & Implementation
- Regulatory Compliance & Safety Standards
- Project Management & Scheduling Coordination
- Data Analysis & Reporting
- Cross-functional Collaboration & Communication
- Process Improvement & Documentation
- Leadership & Team Coordination
- Operational Efficiency & Process Planning
- Decision-making & Problem-solving
- Expertise in Google & Microsoft Suite, Concur, Expensify
- Strong Organizational & Time Management Skills
- Self-motivated with Attention to Detail
References
References available upon request.
Timeline
Vehicle Compliance & Training Lead
Level 5 | Woven by Toyota, U.S. Inc.
11.2017 - 03.2025
Scheduler/Administrative Assistant
Randstad USA
02.2017 - 10.2017
Development Vehicle Operator
Uber Advanced Technology Group
11.2016 - 03.2017
Administrative Assistant/Contract Compliance
The Salvation Army Railton Place
03.2013 - 11.2016
Data Entry/Word Processor
Pencomp, Inc.
09.2008 - 03.2013
Receptionist/Office Manager
Cornerstone Evangelical Baptist Church
01.2006 - 07.2008
Bachelor of Arts - Psychology
University of San Francisco
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