Mahruba Parveen
Philadelphia,PA
Summary
I have sound experience of corporate relationship, presentation skill, negotiation power and innovative thought of process to make sure that my performance tends the success for organization. Performed in Market development, Market Management, product Branding, In House Training, development, general banking and branch management which have empowered my knowledge and capability of hard working. I have completed MBM from BIBM; that has given me a clear concept regarding the banking industry of Bangladesh and based on the knowledge I am working till date considering the pros and cons of the industry.
Overview
15
15
years of professional experience
Work History
Hotel Manager
Swiss Cottage Inn
05.2024 - Current
- Developed and implemented marketing strategies to promote hotel services.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Reduced operating expenses by negotiating with vendors and optimizing resource management.
- Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
- Increased customer service ratings through personable service.
- Cultivated lasting relationships with key community members via outreach efforts aimed at fostering support for our business among locals.
- Provided services efficiently and with high level of accuracy.
- Analyzed and evaluated business data to identify opportunities for improvement.
Officer
First Security Islami Bank Ltd.
06.2015 - 11.2023
- Worked in Foreign Trade Department of the Banani Branch of FSIB
- Recruited 6 large importer parties to include Trust Auto, Car Asia, and Karib Autos to open letters of credit
- Prepared database of potential foreign trade parties to establish professional business relationships
- Launched account opening campaign with the American International University Bangladesh and opened 300+ accounts within 7 days
- Convinced 10+ organization to open payroll accounts
- Assisted the bank with managing government fund to be deposited
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Coordinated operations with other emergency service groups.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Assistant Manager-Sales and Marketing
Inogen Systems ltd.
05.2014 - 05.2015
- Managed a team of 15 sales members and oversaw daily operations to include daily sales plans, and budgeting
- Established sales targets and consistently met or exceed sales goals
Project Development Officer
Double A Paper & Pulp Company
03.2010 - 04.2014
- Conducted market research to determine with future business relationships were feasible
- Prepared the market strategy and product sale plan for the organization
- Contracted with local farmers to grow raw materials to produce paper
Education
MBM - Bank Management
Dhaka University
01.2017
B.Sc - Applied Statistics
Dhaka University
01.2009
Skills
- Bilingual, fluent in English and Bengali (both written and verbal)
- Certified in MS Office from Institute of Information and Technology, Dhaka University
- Efficient in SPSS Software
- Interpersonal communications
- Quality Assurance
- Outstanding communication skills
- Revenue Generation
- Guest Relations Management
Training
- Risk Management, Mitigation of risk, Six Core risks of bank, Hedging., BIBM, Dhaka, Bangladesh, 1 day
- IT Risk Management, Agent Banking & Mobile Banking, Bangladesh Bank & FSIBL Guideline for IT risk management., First Security Islami Bank Training Institution, Dhaka, Bangladesh, 3 days
- Foreign Exchange & International Trade Financing, Different forms of International Trade Financing and details., First Security Islami Bank Training Institution, Dhaka, Bangladesh, Days
- Microsoft Office & Internet Application, MS Word, MS Excel, MS PowerPoint & Internet Application., Institute of Information Technology, University of Dhaka., Dhaka, Bangladesh, 3 months
Hobbies and Interests
- Football
- Badminton
- Chess
- National debater
- Ex co-vice president of Dristy Debating Club
- Former president of Isrt Debating Club, Dhaka University
- Participated in the United Nations model debate in English
Accomplishments
- Handled all cash and credit cards for payment, resulting in zero errors over the course of [Number] months.
- Created continuous revenue streams for the resort by promoting an array of services to guests and clients.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
Languages
English
Native or Bilingual
Timeline
Hotel Manager
Swiss Cottage Inn
05.2024 - Current
Officer
First Security Islami Bank Ltd.
06.2015 - 11.2023
Assistant Manager-Sales and Marketing
Inogen Systems ltd.
05.2014 - 05.2015
Project Development Officer
Double A Paper & Pulp Company
03.2010 - 04.2014
B.Sc - Applied Statistics
Dhaka University
MBM - Bank Management
Dhaka University
Similar Profiles
Tyson NicholsTyson Nichols
Pizza Maker at Cottage InnPizza Maker at Cottage Inn
Kyle JenkinsKyle Jenkins
Demi Chef at Cottage Point InnDemi Chef at Cottage Point Inn
Cayla ColbyCayla Colby
Shift Leader at Cottage Inn PizzaShift Leader at Cottage Inn Pizza