Kazi Hoque
Bloomfield,NJ
Summary
Dynamic logistics professional with proven expertise in warehouse management and inventory control at BYSL Global Technology Group. Adept at resolving complex customer issues and enhancing service quality. Skilled in logistics coordination and problem-solving, driving efficiency in order fulfillment and supply chain operations. Committed to optimizing processes and ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Jr. Executive Logistics Services
BYSL Global Technology Group in Bangladesh
Dhaka, Bangladesh
02.2024 - 03.2025
- Monitored warehouse operations to ensure efficient storage of products and timely fulfillment of customer orders.
- Resolved complex customer issues in a timely manner.
- Provided guidance to the team on customer service objectives and standards.
- Managed inventory levels by tracking stock movements across various warehouses.
- Monitored customer feedback regularly to identify areas for improvement in services offered.
- Tracked customer complaints and followed up to ensure resolution was achieved.
Executive, Logistics Support & Operation
Bongobaba (Sister concern of dahmashi group)
Dhaka, Bangladesh
11.2020 - 11.2023
- Receive incoming materials and distribute products as per Challan. Prepare the raising sheet according to customer demand, and issue the DO in SAP. Prepare the delivered and undelivered status of products with regular liaison with the vendor and brand team. Respond to all inquiry raised by sales forces according to order, collection, Transport, rate, etc.BR· Look after all delivery procedure smoothly and contact with delivery man for proper distribution for order.Ensure proper warehouse management and product stock inventory management. Prepare different kinds of reports as and when necessary and submit to the supervisor. Monitor delivery of orders & stock by using LIFO & FIFO method to minimize damage and maintain accurate inventory. Drive overall depot functions e.g. distribution, logistics, transportation, collection and store management as well as security of depot. Maintain health & safety hygiene and ensure security in the workplace.
Executive, Fulfillment
Ajkerdeal.com
Dhaka, Bangladesh
02.2018 - 03.2020
- Warehouse Operations:.Opens in new tabOverseeing warehouse activities, including receiving, storing, picking, packing, and shipping products.
- Logistics and Shipping:.Opens in new tab Coordinating with shipping departments or external carriers to arrange deliveries, manage returns and exchanges, and resolve any issues that may arise.
- Quality Control:.Opens in new tabEnsuring the accuracy of orders, quality of products, and adherence to packaging standards.
Education
MBA - Finance
University of Asia Pacific
Dhaka Bangladesh02-2017
BBA - Finance & Banking
Dhaka International University
Dhaka Bangladesh11-2014
High School Diploma -
Shahjalal Govt. College
Habiganj Bangladesh01-2010
Secondary School Certificate -
Auliabad R.K High School
Habiganj Bangladesh01-2008
Skills
- Warehouse management
- Inventory control
- Logistics coordination
- Customer service
- Order fulfillment
- Supplier management
- Problem solving
- Supply chain management
Languages
English
Professional
Bengali
Native/ Bilingual
Hindi
Professional
Hobbies
Reading Books. playing cricket, Football. Photography & Travelling. Watching, Movies,TV Programs and Documentaries
Timeline
Jr. Executive Logistics Services
BYSL Global Technology Group in Bangladesh
02.2024 - 03.2025
Executive, Logistics Support & Operation
Bongobaba (Sister concern of dahmashi group)
11.2020 - 11.2023
Executive, Fulfillment
Ajkerdeal.com
02.2018 - 03.2020
MBA - Finance
University of Asia Pacific
BBA - Finance & Banking
Dhaka International University
High School Diploma -
Shahjalal Govt. College
Secondary School Certificate -
Auliabad R.K High School