Kazi Meraz
JUPITER
Summary
Dynamic professional with a proven track record at LA Fitness, where I boosted membership sales by 10%, due to customer service. Skilled in compassionate patient care and adept at problem-solving, I excel in fostering client relationships and managing resources effectively. Committed to delivering exceptional service while ensuring safety and hygiene standards are met.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Shareef Campbell
08.2024 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Run club at a respectable manner in the absence of the general manager
- Earn the highest sales commission and train new employees to represent club and sell memberships
- Membership sales increased by 10% for the particular club hired in.
- Form relationships with clients, new guests and small businesses.
- Utilize Microsoft Teams for communication with club employees
- Utilize microsoft excel to visualize data that displays technical issues in club data applications.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Veterinary Assistant
Bonnie Avello
06.2022 - 07.2022
- Collected patient biopsies and blood samples for laboratory analysis.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Groomed and bathed animals to maintain hygiene and appearance.
- Provided customer support to clients, answering questions and addressing concerns.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Observed animals for signs of distress or illness.
Assisted Living Dining Server
Tiffany
05.2015 - 08.2015
- Assessed plated meals for adherence to presentation standards and verified food items against patients' orders prior to serving.
- Took patient's orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Provided attentive service and proactively assessed guest needs.
- Assisted in feeding for immobile patients and injured patients
Education
Biology
University of Central Florida
Orlando, FL12-2024
Skills
- Compassionate patient care
- Vital signs monitoring (blood pressure, pulse, respiration, temperature)
- Patient hygiene and grooming (bathing, dressing, toileting)
- Feeding assistance, including dietary restrictions
- Infection control and safety protocols
- Basic wound care assistance
- CPR & First Aid
- Problem-solving and quick decision-making
- Time management and ability to multitask
- Empathy and active listening
Certification
- CNA - Certified Nurse Assistant
- CPR - American Heart Association
- IACUC - Ethical Animal Handling
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Shareef Campbell
08.2024 - Current
Veterinary Assistant
Bonnie Avello
06.2022 - 07.2022
Assisted Living Dining Server
Tiffany
05.2015 - 08.2015
Biology
University of Central Florida
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