Kazi Shakhawat Hossain
Fairborn
Summary
With over 12 years of banking experience in various operations, I am pursuing an MS in marketing analytics and insights to enhance expertise in data-driven decision-making. Experienced banking professional with strong analytical mindset and passion for leveraging data to solve business challenges. Eager to develop skills and achieve maximum efficiency to make a significant impact.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing Data Analyst Officer
Tech Giant
3031 Green Arbor Lane Dublin
02.2025 - Current
- Identify opportunities for growth within existing markets by spotting trends in competitor activities and industry benchmarks.
- Drive improved marketing campaign outcomes through data analysis and interpretation across diverse sources
- Monitor employee performance metrics to evaluate marketing effectiveness and recommend strategic improvements
- Collaborate with marketing, sales, and merchandising teams to optimize promotions and loyalty programs.
- Support inventory management by analyzing stock levels and demand trends.
Junior Executive Officer
Shahjalal Islami Bank PLC.
Dhaka Bangladesh
03.2012 - 04.2024
- Carried out responsibilities as an operations manager and customer service officer, handling all tasks related to banking standards and regulations.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional growth as well as ensure the branch annual profit.
- Carried out responsibilities as an operations manager and customer service officer, handling all tasks related to banking standards and regulations
- Oversaw all logistics and supply chain activities as the unit in-charge officer of corporate head office of the bank.
- Managed stock and distribution using SIMS software to fulfill requirements accurately of all divisions and branches of the bank.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Opened, closed, and updated accounts for customers and monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Collaborated with IT department to enhance online banking security measures, reducing instances of fraud and unauthorized access.
- Coordinated with other banking institutions for interbank transactions, ensuring smooth operation and customer satisfaction.
Education
Master of Science - Marketing Analytics & Insights
Wright State University
Dayton, Ohio, USA05-2027
Master of Science - Geography & Environment
University of Dhaka
04-2008
Skills
- Microsoft Power BI
- SQL
- Python
- Tableau
- Microsoft office proficiency
- Outlook
- Internet
- Computer proficiency
- Data-driven decision making
- Big data processing
- Customer segmentation Analysis
- Competitive analysis
- Predictive modeling
- Trend analysis and forecasting
- Inventory Management and Analysis
- KPI analysis
- Marketing/Business analysis
- Social media analytics
- Analytical thinking
- Problem-solving
- Creative thinking
- Digital marketing strategy
- Time management
- Teamwork and collaboration
- Multitasking Abilities
- Customer service and Relationship building
- Verbal and written communication
- ArcGIS Software
- ERDAS IMAGIN Software
Websites
Accomplishments
- Supervised and led a team of 12 staff members , fostering a productive and goal-oriented work environment.
- Achieved annual profit target by ensuring accurate and efficient completion of all branch operations.
Certification
- Foundation Courses on Banking Professional
- Computer Application (MS word, MS excel, PowerPoint, Internet etc.)
- Google Ads Search Certification
- Google Ads Display Certification
- Google Ads Measurement Certification
- Google Ads Video Certification
- Fundamental of GIS
- Fundamental of Remote Sensing
Training
- Customer Services in Banking
- Operation Procedures in a branch
- Potential Risks and Opportunities of SME & Retail Investment in Bangladesh
- Threats and Prevention of Money Laundering and Combating Terrorist Financing
- AML/CFT and Prevention of Trade-Based Money Laundering
- SBS-1
- Cyber Threats & Security Management
- Cheque Requisition Module
- Integrated Supervision System (ISS)
- MoneyGram & Western Union Payment System
- Automated Central Salary Management System
Awards
- Best Officer in Shahjalal Islami Bank PLC. in 2013, 2016, 2018, 2022 & 2023
- Graduate Merit based Tuition Scholarship from Wright State University.
Affiliations
- Dhaka University Alumni Association, Bangladesh
- Banker Welfare Association Bangladesh
- Geography Dept. Alumni Association, Bangladesh
- Founder & President Dolarampur Pashchimpara Library, Bangladesh
- Honorable Member "BADHAN" – Charity Blood Donation Organization, Bangladesh
Languages
English
Professional Working
Interests
Aspire to be a part of a reputable bank where I can serve the broader community by delivering exceptional customer service in line with standard banking practices
Timeline
Marketing Data Analyst Officer
Tech Giant
02.2025 - Current
Junior Executive Officer
Shahjalal Islami Bank PLC.
03.2012 - 04.2024
Master of Science - Marketing Analytics & Insights
Wright State University
Master of Science - Geography & Environment
University of Dhaka