KAZI ZAMANN
Office coordinator
The Bronx,NY
Summary
Friendly Medical Office Coordinator and a Licensed Phlebotomist builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks.
Works independently and maintains superb interpersonal skills.
Competent with primary healthcare and clerical skills. Goal-orientated, patient, and caring.
Self-motivated and highly - focused.
Flexible hard worker ready to learn and contribute to team success.
Overview
24
24
years of professional experience
Work History
Office Coordinator and Licensed Phlebotomist
Castle Hill Medical Of New York
The Bronx, NY
03.2021 - Current
- Schedule appointments for patients via phone and in person.
- Assist with referrals and prepare medical records for patients.
- Cooperate with Medicare, Medicaid, and private insurance providers to resolve billing issues.
- Maintain confidentiality of records relating to clients' treatment.
- Collect information, verify insurance, and collect patients' co-payments as part of the check-in process.
- Perform front desk duties
- Complete clinical documentation according to agency guidelines.
- Improve patient care and daily task efficiency, resulting in smoother operations.
- Coordinate patient appointment times with staff hours to schedule appointments and tests appropriately, maintaining hard copy documentation and diagnostic filings.
- Assist with new staff orientation and training and participated in ongoing performance evaluations in collaboration with senior physicians.
- Perform COVID testing and help the physician by preparing an injection and other tasks.
- Maintained fully-stocked phlebotomy cart, carrier, and station.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.
Financial Services Representative
PNC Bank
Somerset, NJ
10.2015 - 03.2019
- Assesses and effectively manages all risks associated with their objectives and activities to ensure activities align with the bank's and unit's risk appetite and risk management framework.
- Customer Focus
- Managing Multiple Priorities - Working Experience Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments regarding prioritizing and time allocation.
- Problem Solving
- Understanding Customer Needs
Education
Phlebotomy Technician - Licensed Phlebotomy Technician
Phlebotomy Technician
New Jersey 07.2023
BBA - Business Administration
Southern University of Bangladesh
DhakaAssociate of Applied Science - Political Science
Dhaka University
High School Diploma -
Lalmatia Women's. College
Skills
- People-oriented
- Analytical
- Inspiring team leader
- Risk management
- Accounts receivable, Mail
- Basic, Organizational
- Strong interpersonal skills, Presentations
- Excellent communication, Problem Solving
- Excellent customer service, Strategy
- Focused
Languages
operations.HighlyLalmatiaGreenhome
Bilingual in English, Hindi, Urdu and Bangla
Timeline
Office Coordinator and Licensed Phlebotomist
Castle Hill Medical Of New York
03.2021 - Current
Financial Services Representative
PNC Bank
10.2015 - 03.2019
Phlebotomy Technician - Licensed Phlebotomy Technician
Phlebotomy Technician
BBA - Business Administration
Southern University of Bangladesh
Associate of Applied Science - Political Science
Dhaka University
High School Diploma -
Lalmatia Women's. College
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