R
Kazim Ali
Technical Project Manager With More Than 10 Years Of Business Experience In Utilities, Business Delivery, Organization Management, Quality Assurance, And Team Management.
San Jose,CA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient work balance in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Highly Experience in project planning, team management, Delivery, Cloud computing and Azure migration workloads, Agile planning across Azure DevOps platforms and Agile SAFe framework.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Project Manager
Landis and Gyr Pvt Ltd
Noida, Uttar Pradesh
07.2018 - 08.2022
- Creating clear vision and plan for MDMS and network goods and services, linking them with broader aims and objectives of firm.
- Supervised TEPCO Project delivery team of 12 people, ensured smooth transitioning from OTA phase to ATR phase. Overall Project efficiency increased by 20 percent in 18 months project duration and included multiple on-site visits to Tokyo, Japan. This was biggest AMI Deployment in Smart metering history covering 220 million Endpoints including residential and commercial meters
- Supervised Project delivery for many North American Customers such as Ameren Utilities, Austin Energy, Oncor, PG&E, Long Island Power Authority, Arizona Public Service, Wisconsin Electric Service Utility etc. Kept projects on schedule by managing deadlines and adjusting workflows.
- Collaborating with cross-functional teams, including engineers, designers, and analysts, to set product requirements and drive development process
- Engaging with internal and external stakeholders, such as customers, sales teams, and executives, to gather feedback, communicate product updates, and address concerns.
- Weekly, Bi-weekly calls with Customers and stakeholders for project planning, resource planning and pi iterations
- Building strong relationships with stakeholders, creating business reports for understanding market dynamics and ensuring product success
- Customer project transitioning, building, and managing operations for vertical deployment services
- Tracking and analyzing key product metrics, such as customer usage, revenue, and customer satisfaction, to evaluate product performance and identify areas for improvement
- Played Integral Part of Customer Advocacy group, Customer Experience Group
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Analyzed project performance data to identify areas of improvement by using tools such as Trello, Visio, Jira, CRM etc
Project Coordinator
Landis Gyr Limited
Noida, Uttar Pradesh
12.2014 - 06.2018
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Managed team of 14 people, with daily responsibilities of project planning, project delivery, Planning and organizing, Task assignment and stakeholders communications
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Planning and executing successful product launches by coordinating marketing, sales, and customer support efforts
- Developing go-to-market strategies, creating product messaging, and positioning, and ensuring smooth rollout and adoption of product
- Developing clear vision and strategy for MDMS & network products and services, aligning them with the company's overall goals & objectives
- This involves understanding market trends, customer needs, and competitive landscape to define product roadmaps and prioritize features
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Engaging with internal and external stakeholders, such as customers, sales teams, and executives, to gather feedback, communicate product updates, and address concerns
- Collaborating with cross-functional teams, including engineers, designers, and analysts, to define product requirements and drive development process
- Oversee product development lifecycle, ensuring timely delivery of high-quality products that meet customer expectations
- Tracking and analyzing key product metrics, such as customer usage, revenue, & customer satisfaction, to evaluate product performance and identify areas for improvement
- Creating and maintaining product documentation, including user guides, release notes, and technical specifications
- Analyzed project performance data to identify areas of improvement by using tools such as Trello, Visio, Jira, CRM etc.
- Experienced in TFS/ADO Work Items, Process Templates, Build Scripts, Areas and Iterations
- Experience with Project Online (PWA), Azure DevOps tools like Boards, Test Plans, Repos, Pipelines etc.
Senior Analyst
Infogix Pvt Ltd
Gurgaon, Haryana
08.2013 - 12.2014
- Worked with North American clients such as Verizon, T-Mobile, AT&T and handled their Daily Support operations.
- Responsible for maintaining functional product design and deploying optimal functional solutions
- Trusted advisor to customers and led troubleshooting of high-priority incidents in strictly SLA driven environment
- Spearheaded process improvement efforts which led to improved SLA and customer success
- Expert in database advanced SQL queries & sub-queries, procedures, scripts, and daily maintenance of Production Databases
- Conducted hiring, managed resources, and mentored cross-functional team members.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Optimized core processes to improve business performance and operational agility.
- Installed system updates to address vulnerabilities and reduce security issues.
- Enhanced interfaces to promote better functionality for users.
- Queried databases for information needed for report processing.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Deployed predictive analytics models to forecast future trends.
Education
Foundations of Project Management by Google Professional Certification by Coursera -
05.2023 - 05.2025
Certified SAFe 5 Practitioner Certification by Scaled - Agile Framwork
Agile
San Jose 04.2023 - 04.2025
Master of Science - Engineering Management(Industrial And System Engineering
San Jose State University
San Jose 08.2022 - 05.2024
Bachelor of Science - Electronics and Communication Engineering
UPTU
Noida, India 08.2007 - 06.2011
ITIL v3 Certified. Certification by People Cert -
People Cert
Indialantic, FLSkills
Project Management, Project Coordinater
Python, R, PL/SQL, CDatabase: Oracle, Windows SQL, DynamoDB
ITSM Products: ServiceNow, Windows CRM, BMC RemedySAFe, SCRUM MASTER
Cloud Computing: Azure and AWS
Microsoft Office - Word, Excel, PowerPoint, Visio
MDM
Agile methodology
Microsoft Azure DevOps
Release Management
CI/CD TOOLS
TFS, SADO tools, Process templates
Performance Management
Application development
Project Online (PWA)
Process templates, Build Scripts
IT Services
Process Optimization
Pi Planning
Project Management
Project planning and development
Software
MDM Informatica
Cloud Computing
ServiceNow
Tableau
PowerBi
PL/SQL
UNIX
Html
Timeline
Foundations of Project Management by Google Professional Certification by Coursera -
05.2023 - 05.2025
Certified SAFe 5 Practitioner Certification by Scaled - Agile Framwork
Agile
04.2023 - 04.2025
Master of Science - Engineering Management(Industrial And System Engineering
San Jose State University
08.2022 - 05.2024
Project Manager
Landis and Gyr Pvt Ltd
07.2018 - 08.2022
Project Coordinator
Landis Gyr Limited
12.2014 - 06.2018
Senior Analyst
Infogix Pvt Ltd
08.2013 - 12.2014
Bachelor of Science - Electronics and Communication Engineering
UPTU
08.2007 - 06.2011
ITIL v3 Certified. Certification by People Cert -
People Cert