Kazi Nayma Sultana

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Promoted a culture of accountability through consistent enforcement of company policies and procedures among team members.
• Coordinated emergency response plans, ensuring prompt action during critical situations to minimize disruptions and ensure public safety.
• Maintained compliance with industry regulations through meticulous record-keeping and regular internal audits.
• Collaborated with stakeholders on strategic planning initiatives to align terminal objectives with broader organizational goals.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Demonstrated speed and accuracy in order item selection.

CGPA: 3.85 /4.0

• Group: Humanities
• GPA: 2.67/5.0

• Group: Humanities
• GPA: 3.32/5.0