Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kazity Gamez

Glendale,AZ

Summary

  • Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.


  • Professional with experience in patient care, office management, and therapeutic support. Skilled in managing appointments, maintaining records, and assisting with patient treatments. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to meet changing needs.

Overview

5
5
years of professional experience

Work History

Barista

Starbuck Coffee
09.2024 - Current
  • Processed transactions
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Activities Assistant

Horizon Post Acute & Rehabilitation Center
06.2024 - 09.2024
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.

Patient Care Coordinator

Arizona Spine and Pain Specialists
04.2022 - 03.2024
  • I attend to patients to ensure their needs are being addressed in a timely manner
  • As well as answer questions regarding appointments, regulations, procedures, medications, etc
  • I keep good communication between the provider and the patient regarding medical conditions and procedures to ensure the patient's care is handled correctly
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Made patients aware of any prior authorizations or blood thinner clearances that were needed before any procedure
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

Chiropractic Assistant

Goodyear Chiropractic
07.2020 - 03.2022
  • Welcome and greet patients as they walk in, continue with ensuring patients having an appointment and if not walk-ins are encouraged
  • Scanning and dropping important information, I.D's, Insurance cards, Medical records, Police reports, etc into the correct patient file
  • Communicating with other co-workers to get patients Insurance verified in a well timely manner, as well as the patient
  • Scheduled appointments for patients to ensure their treatment plan with the provider
  • Handled money and documented everything coming in and out of the drawer/till
  • Usually communicated with customers about their insurance and why we were collecting
  • Greeted patients and made sure they felt welcomed
  • Also assisted patients back into multiple types of therapy such as Traction Table, STEM therapy, Decompression Table, etc
  • Pulled patients back into rooms, when needed, I took vitals on patients who were due for exams
  • I assisted the provider by documenting any information necessary, in order for the patient to maintain a well managed treatment plan
  • I communicated with patients regarding medical records and documents needed to ensure the provider is informed on the patient's medical background before and after the patient was seen
  • When needed I called upon medical facilities to gain more information needed regarding mutual patients
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.

Cashier

Peter Piper Pizza
06.2019 - 07.2020
  • Made sure the product was correct and assisted in any miscommunication within the order as well as handled with money in and out of the drawer
  • Took orders and assisted customers with any questions they had about our menu
  • Assisted and guided customers in finding what they were looking for and helped with any problems connected to the gaming area
  • Made sure all food and nonfood material was stocked properly with dates, making sure all materials needed for that day of work is at hand and is ready to use when needed
  • Met all requirements in order to handle and prepare food
  • Stocked ingredients in order to maintain better time management when preparing the food
  • Properly stored food for oncoming customers

Education

Medical Assistant

Pima Medical Institute
Phoenix, AZ
01-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented

Languages

Spanish
Limited Working

Timeline

Barista

Starbuck Coffee
09.2024 - Current

Activities Assistant

Horizon Post Acute & Rehabilitation Center
06.2024 - 09.2024

Patient Care Coordinator

Arizona Spine and Pain Specialists
04.2022 - 03.2024

Chiropractic Assistant

Goodyear Chiropractic
07.2020 - 03.2022

Cashier

Peter Piper Pizza
06.2019 - 07.2020

Medical Assistant

Pima Medical Institute

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Kazity Gamez