Summary
Overview
Work History
Education
Skills
Timeline
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Kazumi (Kaz) Maenza

Succasunna,NJ

Summary

I am highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and willing to master new skills.

I have worked in the dental and medical field for over 35 years. Prior to the offices I have listed, I started as a dental assistant in a general dental practice and had the opportunity to work with highly reputable professionals in Morristown and Denville.

I took some time off to care for my mother and decided to go back . I enjoy working and helping people.

Overview

15
15
years of professional experience

Work History

Dental Office Temp

Self Employed
, NJ
08.2022 - Current
  • Greeted patients and provided them with necessary paperwork to fill out prior to their appointment.
  • Processed credit card payments from customers over the phone or through online portals.
  • Provided administrative support to the dental team including filing, scheduling appointments and answering telephones.
  • Entered procedure codes and collected fees.
  • Exposed dental diagnostic x-rays.
  • Scheduled follow-up visits for patients based on doctor's orders or patient requests.

Dental Office Manager

Appelbaum Endodontics
Sparta/ Randolph, NJ
03.2018 - 10.2022
  • Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
  • Organized supply purchases, equipment upgrades and operating expenses.
  • Coordinated with dental providers regarding patient care and scheduling needs.
  • Maintained patient records, scheduled appointments, and handled billing inquiries.
  • Resolved customer complaints in a timely manner by investigating issues thoroughly.
  • Interviewed prospective employees and provided input on hiring decisions
  • Assisted the Doctor's when needed and took necessary xrays needed for the Endo procedure.
  • Assisted IT with computer issues
  • Scheduled all necessary yearly inspections.
  • Filed and followed up with dental Insurance claims.

Dental Office Manager

Marc Appelbaum, DDS (Prosthodontist)
Morristown, NJ
04.2009 - 03.2017
  • Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
  • Collaborated with other healthcare professionals in order to provide quality care to patients.
  • Organized supply purchases, equipment upgrades and operating expenses.
  • Coordinated with dental providers regarding patient care and scheduling needs.
  • Managed all front desk operations, including phone calls and customer service inquiries.
  • Maintained patient records, scheduled appointments, and handled billing inquiries.
  • Interviewed prospective employees and provided input on hiring decisions.
  • Developed procedures for tracking patient records and updating treatment plans as needed.
  • Reviewed treatment plans and financial agreements with patients.
  • Took after hour and weekend calls
  • Assisted and helped with lab work

Education

Associate of Science - Science

Rutgers, The State University of New Jersey
New Brunswick, NJ

Skills

  • Appointment Confirmation
  • Claims Processing
  • Phone Etiquette
  • Treatment Planning
  • Problem Solving
  • Organization
  • Detail Oriented
  • Payment Processing
  • Insurance Billing
  • Insurance Verification
  • Financial Transactions

Timeline

Dental Office Temp

Self Employed
08.2022 - Current

Dental Office Manager

Appelbaum Endodontics
03.2018 - 10.2022

Dental Office Manager

Marc Appelbaum, DDS (Prosthodontist)
04.2009 - 03.2017

Associate of Science - Science

Rutgers, The State University of New Jersey

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Kazumi (Kaz) Maenza