Kelly Gamble
Emerald Isle,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Vice President, Operations
Meat Products Inc.
07.2010 - Current
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Clarified roles, responsibilities and expectations of staff.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Directed market expansions to propel business forward, meet changing customer needs.
- Streamlined operations to maximize business efficiency and profits.
- Maintained P&L and shouldered corporate fiscal responsibility.
General Contractor
Brewer Gamble Properties
07.2009 - Current
- Hired and oversaw subcontractors to meet project needs.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Reviewed contractor invoices, approving payments on acceptable work.
- Obtained construction permits and verified compliance with relevant regulations.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Analyzed and evaluated construction bids to select most cost-effective contractors.
Administrative Assistant
Town Of Emerald Isle
04.2007 - 06.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Restaurant Owner/Operator
South Banks Grill
04.2003 - 01.2007
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
Vacation Specialist
Emerald Isle Realty
05.2003 - 03.2004
- Provided customers with best deals and well-researched travel options while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Food and Beverage Manager
Villa Montana Resort
09.1997 - 04.2001
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed bar and wait staff and directed hiring program.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Developed unique events and special promotions to drive sales.
Education
Bachelor of Science - Art
Barton College
Wilson, NC05.2023
Skills
- Operations Oversight
- Leadership Training
- Strategic Planning and Execution
- Logistics Management
- Quality Assurance
- Project Management
Certification
- Licensed NC General contractor for over 15 years License #68005
Timeline
Vice President, Operations
Meat Products Inc.
07.2010 - Current
General Contractor
Brewer Gamble Properties
07.2009 - Current
Administrative Assistant
Town Of Emerald Isle
04.2007 - 06.2010
Vacation Specialist
Emerald Isle Realty
05.2003 - 03.2004
Restaurant Owner/Operator
South Banks Grill
04.2003 - 01.2007
Food and Beverage Manager
Villa Montana Resort
09.1997 - 04.2001
Bachelor of Science - Art
Barton College
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