Kc Crowe
Aubrey
Summary
Bilingual professional with a natural aptitude for customer service and creative problem-solving. Committed to creating positive client experiences and fostering long-term customer relationships.
Overview
9
9
years of professional experience
Work History
In store shopping/Cashier
Sprouts
Frisco
09.2025 - Current
- Collaborated with team members to ensure the smooth operation of the checkout area.
- Educated customers on promotions and loyalty programs to enhance the shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained the cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Issued receipts, refunds, credits, or change due to customers.
- Learned the roles of other departments to provide coverage and keep the store operational.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Team Leader
Yogurtland
Valencia
08.2022 - 12.2023
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints effectively while maintaining a high level of customer service.
- Led team to execute daily operations in a fast-paced environment.
- Managed inventory levels to ensure product availability and freshness.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Receptionist
Santa Clarity Post Acute Center
Newhall
09.2021 - 12.2021
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided administrative support to staff members, including typing letters, filing documents, and scanning and copying documents when necessary.
- Sorted incoming mail and directed it to the correct personnel each day.
- Updated the daily log book with information about visitors entering the premises.
Photobooth Attendant
Personal Employer
Santa Clarity
02.2017 - 09.2021
- Welcomed, greeted, and interacted with members and guests.
- Edited photos in post-production to ensure quality images were produced.
- Conducted pre-event testing of all components of the photobooth system before each event.
- Organized digital files of photographs taken at events for future reference.
- Printed out high-quality copies of photos taken during events for customers as requested.
- Worked quickly and efficiently under pressure while attending multiple events per week.
- Developed creative photo layouts that could be printed from the booth according to client specifications.
- Set up, operated, and maintained photobooth equipment for events.
- Instructed guests on how to use the photobooth software and hardware.
- Provided props and accessories for creative photo opportunities.
- Assisted guests with photo sessions and ensured smooth operations.
- Communicated effectively with clients before, during, and after an event regarding any changes or issues related to the photobooth services.
Education
High School Diploma -
Saugus High School
Santa Clarity, CA06-2021
Skills
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Scheduling appointments
- Data entry
- Multitasking and organization
- POS systems
- Work ethic and integrity
- Customer assistance
- Clear communication
Languages
Spanish
Native/ Bilingual
Timeline
In store shopping/Cashier
Sprouts
09.2025 - Current
Team Leader
Yogurtland
08.2022 - 12.2023
Receptionist
Santa Clarity Post Acute Center
09.2021 - 12.2021
Photobooth Attendant
Personal Employer
02.2017 - 09.2021
High School Diploma -
Saugus High School