Summary
Overview
Work History
Education
Skills
Timeline
Generic

K.C. Cunningham

Fort Worth

Summary

5 year Hardware Technician with proven skills in hardware assembly, troubleshooting systems, audio/video, customer support, onsite installation and de-installation experience, and lock drilling experience. Committed to profiency in the field and over the phone. Always learning, always growing. I am committed to giving my best.

Overview

6
6
years of professional experience

Work History

Hardware and Networking Technician

Self-employeed
Fort Worth
06.2025 - Current
  • Installed and configured network hardware for optimal performance and reliability.
  • Diagnosed and repaired hardware issues in desktops, laptops, and peripherals.
  • Assisted users with technical support for software and hardware inquiries.
  • Assembled and tested hardware components for cryptocurrency ATM machines.
  • Diagnosed technical issues and performed repairs on electronic systems.
  • Documented maintenance procedures and updated inventory records systematically.
  • Trained junior technicians on equipment operation and troubleshooting techniques.
  • Managed inventory of tools and spare parts for efficient workflow.
  • Provided technical support to customers regarding hardware usage and issues.
  • Performed preventative maintenance on computers and other devices to ensure optimal performance.
  • Assembled PCs from component parts, ensuring compatibility between components before installation.
  • Performed diagnostics, isolated problems, and fixed electronic hardware components by testing and exchanging to ensure functionality.
  • Built custom workstations according to customer specifications.
  • Applied corrective hardware solutions as problems arose and provided end-user training to enhance operations.
  • Evaluated interfaces between hardware and software, testing performance requirements.
  • Conducted research into hardware products to make recommendations on purchases.
  • Constructed, installed, and tested customized configurations based on numerous platforms and operating systems.
  • Trained staff members on how to use new hardware or software applications.
  • Resolved conflicts between different applications installed on a single machine.
  • Maintained inventory of spare parts, components and other related materials needed for repairs.
  • Provided technical support for hardware and software issues, troubleshooting any problems that arose.
  • Provided remote support to customers over the phone or via online chat services.
  • Updated hardware, software, and security protections with latest standards.
  • Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
  • Documented installation or configuration procedures to allow maintenance and repetition.
  • Analyzed operating system or application log files regularly to verify proper system performance.
  • Researched, documented, and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Collaborated with development teams to discuss, analyze or resolve usability issues.
  • Utilized manual or automated tools to analyze or predict system performance under different operating conditions.

Hardware Technician

Coinsource
Fort Worth
01.2020 - 07.2025
  • Assembled and tested hardware components for cryptocurrency ATM machines.
  • Diagnosed technical issues and performed repairs on electronic systems.
  • Collaborated with engineering teams to improve hardware designs and functionality.
  • Documented maintenance procedures and updated inventory records systematically.
  • Trained junior technicians on equipment operation and troubleshooting techniques.
  • Managed inventory of tools and spare parts for efficient workflow.
  • Provided technical support to customers regarding hardware usage and issues.
  • Performed preventative maintenance on computers and other devices to ensure optimal performance.
  • Assembled PCs from component parts, ensuring compatibility between components before installation.
  • Performed diagnostics, isolated problems, and fixed electronic hardware components by testing and exchanging to ensure functionality.
  • Built custom workstations according to customer specifications.
  • Applied corrective hardware solutions as problems arose and provided end-user training to enhance operations.
  • Evaluated interfaces between hardware and software, testing performance requirements.
  • Conducted research into hardware products to make recommendations on purchases.
  • Developed solutions for customers' IT needs by assessing their requirements first hand.
  • Constructed, installed, and tested customized configurations based on numerous platforms and operating systems.
  • Trained staff members on how to use new hardware or software applications.
  • Resolved conflicts between different applications installed on a single machine.
  • Maintained inventory of spare parts, components and other related materials needed for repairs.
  • Provided technical support for hardware and software issues, troubleshooting any problems that arose.
  • Provided remote support to customers over the phone or via online chat services.
  • Updated hardware, software, and security protections with latest standards.
  • Documented installation or configuration procedures to allow maintenance and repetition.
  • Identified system data, hardware or software components to meet user needs.
  • Researched, documented, and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Collaborated with development teams to discuss, analyze or resolve usability issues.
  • Utilized manual or automated tools to analyze or predict system performance under different operating conditions.

Contracted Hardware Technician

Bitstop
Fort Worth
06.2025 - 07.2025
  • Assembled and tested cryptocurrency ATM hardware components.
  • Troubleshot technical issues and performed repairs on malfunctioning devices.
  • Monitored equipment performance to ensure optimal functionality and reliability.
  • Conducted routine maintenance on hardware systems to extend lifespan of machines.
  • Collaborated with team members to improve workflow efficiency and process adherence.
  • Documented repair processes and maintenance logs for future reference.
  • Assisted in training new technicians on standard operating procedures and safety protocols.
  • Maintained inventory of spare parts and tools for efficient repair operations.
  • Performed preventative maintenance on computers and other devices to ensure optimal performance.
  • Assembled PCs from component parts, ensuring compatibility between components before installation.
  • Performed diagnostics, isolated problems, and fixed electronic hardware components by testing and exchanging to ensure functionality.
  • Built custom workstations according to customer specifications.
  • Evaluated interfaces between hardware and software, testing performance requirements.
  • Applied corrective hardware solutions as problems arose and provided end-user training to enhance operations.
  • Conducted research into hardware products to make recommendations on purchases.
  • Constructed, installed, and tested customized configurations based on numerous platforms and operating systems.
  • Designed experiments on test products and applied results to guide design changes and improvements.
  • Maintained inventory of spare parts, components and other related materials needed for repairs.
  • Set up user accounts, permissions, email addresses and passwords in accordance with company policies.
  • Provided technical support for hardware and software issues, troubleshooting any problems that arose.
  • Resolved conflicts between different applications installed on a single machine.
  • Trained staff members on how to use new hardware or software applications.
  • Provided remote support to customers over the phone or via online chat services.
  • Updated hardware, software, and security protections with latest standards.
  • Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
  • Documented installation or configuration procedures to allow maintenance and repetition.
  • Identified system data, hardware or software components to meet user needs.
  • Analyzed operating system or application log files regularly to verify proper system performance.
  • Researched, documented, and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Completed frequent checks on user logins, file permissions and other data issues.
  • Monitored data inputs to manage and maintain accuracy.
  • Collaborated with development teams to discuss, analyze or resolve usability issues.
  • Utilized manual or automated tools to analyze or predict system performance under different operating conditions.

Education

High School Diploma -

Birdville Highschool
North Richland Hills
05-2017

Skills

  • Hardware assembly
  • System diagnostics
  • Technical troubleshooting
  • Preventative maintenance
  • Custom workstation design
  • Parts inventory management

Timeline

Hardware and Networking Technician

Self-employeed
06.2025 - Current

Contracted Hardware Technician

Bitstop
06.2025 - 07.2025

Hardware Technician

Coinsource
01.2020 - 07.2025

High School Diploma -

Birdville Highschool
K.C. Cunningham
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