Overview
Work History
Skills
Certification
Timeline
Generic

Cassandra Clearwater Hall

Libby,MT

Overview

10
10
years of professional experience
1
1
Certification

Work History

Receptionist

Tungsten Holdings
08.2023 - 05.2025
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Lead of Surgical Coordination Services

Glacier Eye Clinic
06.2018 - 05.2022
  • Expertly managed all surgical services, including planning, scheduling and coordination, and procurement of supplies and equipment.
  • Educate patients about surgeries and provide treatment plan documentation.
  • Organize paperwork such as charts and reports for office and patient needs.
  • Review medical histories and current information to provide accurate information to surgeons.
  • Manage HIPAA and OSHA regulation enforcement and training for all clinic personnel.

Receptionist

Glacier Eye Clinic
04.2016 - 06.2018
  • Welcomed all patients, answered general questions, gathered nature of visit and directed to appropriate waiting area.
  • Checked-in patients, scheduled and confirmed appointments for patients in a multi-provider office.
  • Triaged walk-in patients and incoming calls on a multi-line phone system and directed patients to specific departments based on patient needs.

Medical Billing Specialist

Professional Therapy Associates
02.2015 - 04.2016
  • Pre-certified medical and physical therapy procedures
  • Evaluated patient financial status and established appropriate payment plans.
  • Precisely evaluated and verified medical benefits and eligibility.

Skills

  • Committed to excellent customer care with experience in a range of industries
  • Ability to learn industry specific knowledge quickly while on the job
  • Highly proficient in Microsoft Office
  • Proficient in Quickbooks

Certification

  • Notary Public

Timeline

Receptionist

Tungsten Holdings
08.2023 - 05.2025

Lead of Surgical Coordination Services

Glacier Eye Clinic
06.2018 - 05.2022

Receptionist

Glacier Eye Clinic
04.2016 - 06.2018

Medical Billing Specialist

Professional Therapy Associates
02.2015 - 04.2016

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Cassandra Clearwater Hall