Kristen Collins
Boca Raton,FL
Summary
Seeking admission to the Fast-track BSN program to obtain an RN license and advance towards a career in dermatology and aesthetics. Leveraging my background as a licensed esthetician, I aim to combine clinical expertise with a passion for skincare and beauty, ultimately contributing to the field through specialized patient care and innovative practices.
Overview
6
6
years of professional experience
Work History
Real Estate Agent Assistant
UPCRE
03.2022 - 01.2024
- Maintained client database accurately using CRM software systems allowing efficient tracking of leads and follow-ups resulting in better customer relations management strategies implementation.
- Maintained a strong knowledge of current real estate laws and regulations ensuring compliance within the agency's practice.
- Developed strong relationships with clients through attentive customer service, leading to repeat business and referrals.
- Streamlined administrative tasks, such as filing paperwork and managing correspondence, contributing to a well-organized office environment.
- Researched market trends to provide valuable insights for agents during pricing discussions with clients.
- Provided administrative support for multiple transactions simultaneously resulting in smooth completion of each deal.
Cryotherapy Technician
Simply Kneaded
02.2022 - 06.2022
- Enhanced client satisfaction by delivering personalized cryotherapy treatments tailored to individual needs for both cosmetic and pain management purposes.
- Assisted clients in achieving their health goals through customized cryotherapy sessions designed to address specific conditions or concerns.
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Introduced new beauty products to consumers by informing clients about use and benefits.
Sales Specialist
Massage Envy Spa
07.2019 - 10.2020
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Front Desk Manager
Hand And Stone
10.2017 - 01.2019
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Entered and updated sensitive customer information during check-ins and room changes.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Kept accounts in balance and ran daily reports to verify totals.
- Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
Education
No Degree - Pre-Nursing
Keiser University
Fort Lauderdale, FL07.2024
Associate of Applied Science - Health Sciences
Glendale Community College
Glendale, CA12.2022
No Degree - Aesthetician
Advance Beauty College
Laguna Hills, CA04.2022
Associate of Science - Business Management
Mohawk Valley Community College
Utica, NY12.2015
Skills
Superior attention to detail
Multitasking and Organization
Client Correspondence
Critical Thinking
Relationship building
Excellent team player
Professional Demeanor
Sanitization & Infection Control
Client Treatment Plan & Assessments
Anatomy knowledge
Physiology Understanding
Timeline
Real Estate Agent Assistant
UPCRE
03.2022 - 01.2024
Cryotherapy Technician
Simply Kneaded
02.2022 - 06.2022
Sales Specialist
Massage Envy Spa
07.2019 - 10.2020
Front Desk Manager
Hand And Stone
10.2017 - 01.2019
No Degree - Pre-Nursing
Keiser University
Associate of Applied Science - Health Sciences
Glendale Community College
No Degree - Aesthetician
Advance Beauty College
Associate of Science - Business Management
Mohawk Valley Community College
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