Kristy Evans
Benson,NC
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Pc Signs & Graphics
01.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Administered payroll processing accurately, ensuring timely compensation for all team members.
- Tracked funds and reconciled accounts.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Manager/Key Holder
Just Dog People
02.2018 - 12.2019
- Respond to telephone inquiries, providing quality service to customers and associates
- Listen attentively to customers in person and via phone calls to ensure a positive customer experience
- Access electronic and paper cataloging systems to look up product info and availability
- Strive for quick and effective complaint resolution
- Excel within a service oriented company, demonstrating a talent for communicating effectively with customers
- Filing and managing paperwork
- Placing inventory orders
- Managing deliveries
- Creating purchase orders and placing inventory orders
- Creating a positive work environment and leading team to be successful and consumer service focused
Education
Radiology Program, Pharmacy Tech Program
Johnston Community College
Smithfield, NCMedical Coding
Fayetteville Technical Community College
Fayetteville, NC03-2025
Skills
- Computer/Microsoft proficiency
- Proper telephone etiquette
- Account Reconciliation
- Customer service focus
- Relationship building
- Payment processing
- Adaptability
- Office Administration
- Scheduling
- Critical Thinking
- Recordkeeping
- Dependable
- Fast Learner
- Self Starter
Timeline
Administrative Assistant
Pc Signs & Graphics
01.2021 - Current
Manager/Key Holder
Just Dog People
02.2018 - 12.2019
Radiology Program, Pharmacy Tech Program
Johnston Community College
Medical Coding
Fayetteville Technical Community College
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